Top eCommerce shipper boasts agility, expanded network capacity to drive huge growth
ORLAND PARK, Ill., July 31, 2024 /PRNewswire-PRWeb/ -- OSM Worldwide, a leading provider of eCommerce and direct-to-consumer (DTC) domestic and international shipping for more than two decades, marks several milestones and investments leading the company to considerable growth figures and momentum through the first half of 2024.
"We have been hard at work this year investing and modernizing in a number of areas, including our technology, facilities and workforce," said Gaston Curk, CEO of OSM Worldwide. "We notched an eight percent increase in year-over-year volume through June, and the peak season spikes are nowhere near being accounted for."
The proof is in the papers, with a host of recent recognitions for OSM's efforts:
- As of 2023, OSM has graced the Inc. 5000 list of fastest-growing U.S. companies a staggering 13 times in 13 years
- OSM has appeared on the Crain's Chicago "Fast 50" list of fastest-growing companies 12 of the past 13 years, with five-year growth of nearly 427 percent (31st in 2024)
- Featured on the Crain's Chicago list of largest privately-held companies (131 in 2024, an eight spot climb from the previous year)
- Certified as a Great Place To Work® for five straight years
Nimble Network to Maintain Success
Recently-announced U.S. Postal Service changes to where parcels are injected into their network—earlier in the process at sectional center facilities (SCFs), versus closer to the final stop at destination delivery units (DDUs)—will pose compliance and delivery issues for some shippers, but not OSM.
"We built the OSM Premium Network® for optimal deliverability and seamless adaptations," said Curk. "Because of our flexible, agile DNA, we're ready to meet the new requirements today with no ill effects on service or timing."
Technology and Automation Drive Improvements
More than ever, the barometer for best-in-class shipping is steeped in modern technology solutions. Accordingly, OSM is making significant tech investments aimed at driving the achievement of its customers' business goals.
"Our investments are all focused on enhancing the overall experience—for OSM customers, and for their consumers," said Curk. "With the right tools at everyone's disposal, it's just as easy to locate one parcel or one pallet, virtually any time."
Leading the way is a new version of the OSMART customer portal with a number of new and enhanced features, such as more robust reporting and visual analytics on shipping performance. From both mobile and desktop devices, users will be able to access and reconcile the full complement of data at play in their OSM ecosystem to better inform, adjust and account. Improved functionality and ease-of-use in the tracking process arrives in Q4 to be fire tempered during the peak shipping season, with full functionality expected in Q1 2025.
People and Facilities Form the Foundation
Continued investments in people and facilities shine a bright light on what has fueled the upward trends for OSM. Year-over-year, the workforce has grown by six percent, with a retention rate of 82 percent, which is unprecedented in the shipping industry. Additionally, more than a quarter of the team (28 percent) has been promoted from within.
OSM has also expanded their footprint in Las Vegas with a new state-of-the-art facility boasting 164,000 square feet and 22 docks.
"The new facility expands our capabilities and our capacity as a shipper, but offers more in terms of the experience for our people," said James Kelley, president of OSM Worldwide. "We designed certain amenities for our team members and our drivers to create a best-in-class logistics environment."
Just over halfway through the year and looking forward to a promising peak season for eCommerce shipping, leadership at OSM is more than optimistic for continued growth. "At its core, OSM exists to ensure our customers maintain the shortest possible delivery times, at an affordable price point, to every U.S. address," concluded Curk.
About OSM Worldwide
OSM Worldwide is a nationwide eCommerce and direct-to-consumer (DTC) parcel shipper delivering 98% of all shipments in two to five days. Ranked one of the fastest-growing companies on the Crain's Chicago Business Fast 50 List for over a decade (#31 in 2024), as well as the Inc. 5000 list for 13 consecutive years (#2,649 in 2023), OSM is delivering more for clients through agile decision-making and a performance culture that advocates for their business growth and success.
Headquartered just west of Chicago (Glendale Heights, Ill.) with additional facilities in Atlanta, Dallas, Las Vegas, and York, Pa., OSM Worldwide provides eCommerce and DTC package delivery to every address in the U.S. For more information, please visit osmworldwide.com.
Media Contact
Chris Casey, OSM Worldwide, 1 8152725302, [email protected], www.osmworldwide.com
SOURCE OSM Worldwide
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