OSU Physicians, Inc., Supports HIPAA-Compliant Patient Care with Updox Telehealth Solution

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Multi-location outpatient care providers implement telehealth during COVID-19 crisis

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“With physicians working across different locations throughout central Ohio, it’s imperative we find a way to safely and effectively deliver care to our patients,” says L. Arick Forrest, MD, MBA, Vice Dean of Clinical Affairs, OSU College of Medicine, and President of OSU Physicians, Inc.

Updox announced today a partnership with The Ohio State University Physicians, Inc., a multi-specialty physician group, to provide a video telehealth solution to OSU Physicians’ physicians and advanced practice providers. Telehealth services are in demand across the nation due to the COVID-19 pandemic to ensure safe, HIPAA-compliant care delivery for patients, physicians and staff.

OSU Physicians is using Updox’s Video Chat to keep patients healthy and ensure safe care. Patients can connect with their physicians and healthcare providers through HIPAA-compliant Video Chat for face-to-face consultations without the need to download an app or special equipment. Updox Video Chat also works without the need for an existing MyChart portal account.

“With physicians working across different locations throughout central Ohio, it’s imperative we find a way to safely and effectively deliver care to our patients,” says L. Arick Forrest, MD, MBA, Vice Dean of Clinical Affairs, OSU College of Medicine, and President of OSU Physicians, Inc. “During the COVID-19 pandemic, we are encouraging staying home but healthcare must continue. We evaluated other third-party telehealth solutions but Updox allowed us to start immediately.”

Updox telehealth solutions give healthcare providers HIPAA-compliant channels to reach patients who are too ill to get to the office, homebound, quarantined, immobile or in rural environments. As healthcare providers navigate the COVID-19 pandemic, Updox supports safe, effective screening and treatment, while minimizing exposure risk to protect both staff and patients.

“During this time of crisis, quickly implementing comprehensive and secure telehealth services can ensure care continues in a way that is safe, secure and personal,” says Michael Morgan, chief executive officer, Updox. “We’re pleased to offer OSU Physicians a solution to safely treat their patients, protect staff and lower overall risks to help lessen the spread of COVID-19. These stressful times demand next-generation telehealth solutions that practices can use immediately with no special apps or downloads, and are as easy to use as making a phone call.”

While cities across the United States are under quarantine or stay at home orders, with at-risk patients advised to stay away from more populated areas and businesses, the need for healthcare doesn’t stop. Telehealth offers a way to offer regular healthcare services while also triaging and treating patients impacted by COVID-19.

For more information about how to immediately implement Updox Telehealth solutions, visit https://info.updox.com/covid-19-resources

About Updox:
Changing the way healthcare connects, Updox’s telehealth solutions are part of an all-in-one collaboration platform for out-of-hospital healthcare providers. Named for the past five years to the Inc. 5000 list of America's fastest-growing private companies, Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and serves more than 470,000 users and 170 million patients. Updox offers a broad set of capabilities for patient engagement, provider communications and internal productivity that work together in a secure, easy-to-use collaboration platform. Updox was created specifically for the out-of-hospital market and gives customers access to a growing platform that focuses on solutions and services to make everyone delivering healthcare happy. Learn more at http://www.updox.com or follow the company on Twitter, LinkedIn and Facebook.

About OSU Physicians, Inc.
The Ohio State University Physicians, Inc. (OSUP) provides outpatient care throughout Central Ohio and the surrounding areas, as the approved not-for-profit practice plan for The Ohio State University College of Medicine designated by the University Board of Trustees. Located throughout Central Ohio, OSU Physicians, Inc. has clinics that foster an environment built on diversity, employee development and quality patient care. To learn more, visit https://www.osuphysicians.com/

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Mary Miltiades
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