Fully managed PRO services, reporting-ready data for reimbursement and quality programs, and a growing national benchmarking registry set CODE apart as healthcare organizations faced increasing reporting and reimbursement risk.
MINNEAPOLIS, Jan. 29, 2026 /PRNewswire-PRWeb/ -- In 2025, CODE Technology strengthened its position as the leading managed-services partner for patient-reported outcomes (PROs), helping health systems and ambulatory surgery centers (ASCs) navigate evolving reimbursement requirements while delivering clinically meaningful and reporting-ready data without workflow disruption. As PROs became a business-critical function tied to reimbursement, quality and risk, more organizations turned to CODE for confidence that their PRO programs would protect performance and revenue.
In addition to meeting the rising demand for its PROs managed services, CODE delivered major platform enhancements driven by client needs, including improved patient communication interfaces and services aligned to new Centers for Medicare & Medicaid Services (CMS) quality measures, such as the ability for anonymous collection for Inpatient Facility Psychiatric Quality Reporting's PIX survey and the Information Transfer PRO-PM measure.
"Our growth reflects a clear shift in the market," said Breanna Cunningham, CEO of CODE Technology. "Organizations want PRO partners who take responsibility for execution, adapt as requirements change, and scale alongside them without disrupting care teams."
Registry expansion reflects market shift toward fully-managed PROs:
CODE Technology's PROs registry continued to grow as one of the most mature and robust PRO registries in the U.S. to use for benchmarking. In 2025:
- Total orthopedic procedures enrolled grew by 21%
- Completed surveys increased 28%
- Monthly survey volume rose almost 30% compared to 2024
PROs powering risk insight:
In 2025, CODE expanded its scope beyond reporting and quality programs and into financial and clinical risk modeling, specific to the CMS Transforming Episode Accountability Model (TEAM). Unlike claims data, which often lags by months, PRO data provides near-real-time insight into patient status. This allows hospitals to:
- Identify risk in the first 30 days post-op,
- Project utilization and complication costs earlier,
- Adjust care pathways before claims data is available, and
- Rely on clinically-validated patient input rather than delayed billing signals.
PRO data has proven to be faster, more actionable and more reliable than claims alone for identifying complications and managing risk. CODE's initial survey results show strong correlation between post-operative PRO responses and 30-day utilization and complication rates.
Advancing research and industry leadership:
In 2025, CODE powered orthopedic research and education through:
- Support of several peer-reviewed published studies such as The NorthStar Trauma Network: An Orthopedic Care Network across Three Health Systems (NEJM Catalyst) - with more studies currently in progress,
- Data support for multiple research initiatives, including papers presented at Orthopaedic Summit (OSET) 2025 and accepted at AAOS 2026,
- Three industry webinars moderated by CODE's CEO, including Becker's Healthcare and AAOE with health systems and ASC PROs experts, and with CODE's new partner, rater8, a leader in online reputation management, and
- Expansion of services for turnkey DNV Advanced Certification and Blue Distinction and Blue Distinction+ submissions, ensuring outcomes data can be confidently used for certification and designation requirements.
Looking Ahead to 2026:
As CMS expands outcome-based accountability, CODE client partners are positioned to use PRO data not just for reporting, but for action. With built-in safeguards against duplicate surveys, rapid onboarding of new measures and expansion across service lines, CODE makes PROs scalable, reliable and clinically useful.
"In 2026, our focus is simple: continue to make outcome data something leaders can trust when the stakes are highest," said Cunningham.
With rising demand from organizations replacing underperforming PRO models, CODE enters 2026 as the trusted partner for healthcare organizations that need certainty in outcome data and proof of significant clinical benefit.
About CODE Technology
CODE Technology is a full-service patient-reported outcomes vendor, purpose-built to help healthcare organizations meet quality reporting requirements and use outcome data to improve care. CODE handles everything from patient outreach to reporting-ready data - ensuring high capture rates with no burden on clinical teams. Learn more at www.codetechnology.com.
Media Contact
Gina Foster, CODE Technology, 1 (888) 776-2838, [email protected], https://www.codetechnology.com/
SOURCE CODE Technology
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