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Outlook 2021: Adaptation in Commercial and Enterprise Payments

Mercator Advisory Group releases new research that provides insights into the factors driving success as we head into 2021.


News provided by

Mercator Advisory Group

Nov 03, 2020, 14:00 ET

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BOSTON, Nov. 3, 2020 /PRNewswire-PRWeb/ -- In a year unlike any other, the financial services industry has done a very good job of keeping their organizations focused on clients, many of whom are under existential threat from ongoing pandemic-related policy decisions and the aftershocks of business shutdowns. But what can we expect as we move into 2021? What has changed and will these things be permanent or fade away as COVID also fades? In this research report, Outlook 2021: Commercial and Enterprise Payments, Mercator Advisory Group answers these and other questions. In commercial banking and payments, broad and rapid change from any given year to the next is not typically to be expected. There may be certain aspects of the business where developments occur at a different pace than others, such as adjustments for some regulatory requirement, but in terms of overall themes the pace of change tends to occur over several years. However, acceleration is certainly occurring and technology gains are causing further change. This Mercator Advisory Group research report is our annual look at what we expect during the next year.

Mercator Advisory Group's latest research report provides a direct view into the latest trends in corporate banking and payments as a pandemic is underway and a brave new world looms ahead. The report breaks out the key success factors into four themes with several sub-categories in order to more easily digest the scope of change underway and expected going forward.

Looking across the industry during this interesting year, we of course see the acceleration of digital systems and process adoption, something that has been underway for several years but is at a whole new level now given the need to adapt to working realities.

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"Looking across the industry during this interesting year, we of course see the acceleration of digital systems and process adoption, something that has been underway for several years but is at a whole new level now given the need to adapt to working realities," commented Steve Murphy, Director, Commercial and Enterprise Payments Advisory Service, author of the report, "and this is likely to be an ongoing trend given the availability of new technology and corporate needs to better manage cash."

Highlights of the report include:

  • A review of what we expected to occur as 2020 unfolded and how that matches up with actual experiences.
  • Detailed breakouts of four themes and multiple sub-themes that will drive success in the coming year.
  • Discussion of the latest technology trends and how corporate banking and payments delivery will be impacted.

This research report is 13 pages long and has 4 exhibits. An example follows:

Companies and other organizations mentioned in this report include Ant Financial, Apple, Association for Financial Professionals, BBVA, Boomi, Citi, Coupa, Euro Banking Association, Fidor, Green Dot, IBM, IPF Digital, Jitterbit, Microsoft, PayStand, Ponemon Institute, SWIFT, The Clearing House, Volante.

Members of Mercator Advisory Group's Commercial and Enterprise Payments Advisory Service and Global Payments Advisory Service have access to this report as well as the upcoming research for the year ahead, presentations, analyst access, and other membership benefits.

For more information and media inquiries, please call Mercator Advisory Group's main line: 1-781-419-1700, send e-mail to [email protected].

For free industry news, opinions, research, company information and more visit us at http://www.PaymentsJournal.com.

Follow us on Twitter @ http://twitter.com/MercatorAdvisor.

About Mercator Advisory Group
Mercator Advisory Group is the leading independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors. Mercator Advisory Group is also the publisher of the online payments and banking news and information portal PaymentsJournal.com.

SOURCE Mercator Advisory Group

Related Links

https://www.mercatoradvisorygroup.com/

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