International BPO Welcomes Johanna Lupardus to the Team
FORT LAUDERDALE, Fla., April 5, 2023 /PRNewswire-PRWeb/ -- International business process outsourcing and digital transformation giant, OutPLEX, is happy to announce that Johanna Lupardus is joining the organization as the new Senior Director of Client Success. The addition of Lupardus to the team comes at a time of great expansion for the company, with nearshore call center operations in both the Dominican Republic and Colombia, as well as domestically in the United States. There is no doubt that the skills and strengths she will bring to the organization will help continue to foster growth and opportunities in the years to come.
A graduate of The University of Akron, the Fort Lauderdale-based Lupardus comes to OutPLEX with over a decade of sales and client relationship management experience. Her out-of-the-box marketing and sales tactics, as well as her keen eye for identifying opportunities will be key components in jettisoning OutPLEX to the next phase of its expansion. Her most recent position as a Senior Retail Sales Director gives her the experience needed to understand and anticipate the needs of OutPLEX's many luxury retail call center clients, existing and new alike.
"We are excited to welcome Johanna to the OutPLEX family. We look forward to bringing her on board and seeing the new perspective she brings to the organization," CEO Jim Ryan commented. Jim founded the company in 2000 and has been at the forefront of digital transformation and customer experience innovation ever since. The addition of Lupardus to the organization will help continue to pave the way for future innovation.
ABOUT OUTPLEX
OutPLEX is a leading international digital and voice customer contact management services organization and the largest provider of customer messaging engagement globally. Brands turn to OutPLEX for complex outsourcing utilizing our digital innovation centers of excellence and highly skilled engagement experts for a greater ROI. Since 2001, OutPLEX has successfully transacted billions of customer experiences on our clients' behalf via phone, digital messaging, chat, social media, conversational AI and more with a track record of quality, service and delivery. OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies including over 30% of the Fortune 500. Our Solutions include: ►Outsourced Customer Service, Sales & Technical Support ►Specializing in Digital Messaging, Automation, and Voice ►Conversational AI Chat Bot Development ►SMS Digital Messaging and Live Chat ►Software Development. For more information visit http://www.outplex.com or call 866-531-5773
Media Contact
Michele Stiffen, OutPLEX, (866) 531-5773, [email protected]
SOURCE OutPLEX
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