“OutPLEX is proud to add these new companies to the diverse array of clients we support. Each day we are given the chance to elevate these brands through digital transformation and omnichannel engagement.” -Jim Ryan, CEO
FORT LAUDERDALE, Fla. (PRWEB) February 27, 2020
International digital transformation and business process outsourcing company, OutPLEX, announced that they have welcomed several new clients into their portfolio. These new clients include a large web hosting solutions company, a trusted pet pharmacy, and a revolutionary transportation reservation application.
“OutPLEX is proud to add these new companies to the diverse array of clients we support,” shared OutPLEX CEO, Jim Ryan. “Each day we are given the chance to elevate these brands through digital transformation and omnichannel engagement.”
The clients to be supported by OutPLEX are:
- An industry-leading web hosting solutions and application management corporation. OutPLEX will provide expert Tier 1 and Tier 2 technical support via voice, live chat, and ticket support.
- A trusted online pet pharmacy retailer. OutPLEX will deliver best in class customer service and sales support via voice and live chat.
- An up and coming transportation reservation application. OutPLEX will provide top-rated voice and e-mail customer service support.
OutPLEX specializes in helping brands navigate the multifaceted digital customer engagement landscape. Celebrating its 20th anniversary this year, OutPLEX has transformed throughout the years and has always been at the forefront of innovation in the customer engagement industry.
OutPLEX has served many global brands over the past two decades. The OutPLEX portfolio includes various government agencies in an array of industry sectors, a publicly traded telecommunications company, a human health maintenance organization, and various international retailers. OutPLEX supports clients belonging to many different industries including finance, healthcare, insurance, retail, technology, education, and energy. These newest clients will build upon OutPLEX’s expertise in these industries.
OutPLEX’s approach to customer engagement is what has allowed them to consistently deliver results to their clients. OutPLEX’s services include SMS messaging, live chat, chat bot, call center support, email/back office support, and more. OutPLEX utilizes these tools to provide brands with stellar sales support, unmatched customer service, and expert technical support services. The technologies utilized by OutPLEX, coupled with the expertise of 20 years in the industry, have increased both the return on investment (ROI) and customer satisfaction with some of the globe’s most recognized brands.
OutPLEX is headquartered in Fort Lauderdale, Florida with domestic and international operations as well as work-at-home professionals.