OutPLEX announced an addition to its senior executive leadership team to accelerate the digital growth for the company that has been at the forefront of innovation in the customer engagement industry.
FORT LAUDERDALE, Fla. (PRWEB) October 27, 2020
International business process outsourcing company, OutPLEX, announced an addition to its senior executive leadership team to accelerate the digital growth for the company that has been at the forefront of innovation in the customer engagement industry. OutPLEX is very pleased to welcome Lawrence Solis as Vice President of Digital Sales. Lawrence brings 20 years of experience in both building and leading best-in-class customer care and successful sales organizations.
Over the last 12 years, Lawrence worked at SAAS organizations where he was responsible for assisting Fortune 1000 brands throughout their digital transformation journey. Lawrence has previous experience in leadership roles at SundaySky, LivePerson, and Overstock.com.
In this role, Lawrence will oversee OutPLEX’s further expansion into Fortune 1000 Brands with a focus on expanding OutPLEX’s growth in digital messaging, where their industry-leading digital expertise coupled with Lawrence’s experience will fuel OutPLEX’s growth.
“As we continue to pioneer and lead with the vast deployments of digital messaging, Lawrence brings a deep blend of both channel expertise combining innovation and highly skilled human agents with a strong background in strategic leadership over the last two decades supporting and improving some of the largest global brands' customer experience. Lawrence will work closely with existing verticals such as retail, technical support, and healthcare in addition to building new partnerships to facilitate their digital transformation journey to service customers on their preferred messaging channels,” stated OutPLEX CEO, Jim Ryan.
OutPLEX services the most global brands worldwide supporting digital messaging and is headquartered in Ft. Lauderdale, Florida with both domestic and international operations in addition to a highly skilled work at home division. For more information, or to inquire about OutPLEX’s expert services, visit http://www.OutPLEX.com.