Package Concierge Package Rooms Offer Alternative Way Properties Can Prep for Potentially Busiest Shipping Season Yet

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Leader in Automated Package Locker Solutions Shares Best Ways to Manage Package Surge

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“While properties continue to navigate their way through the pandemic and its impact on shipping, they must now look ahead to the transaction volume that will be compounded by the busiest shopping season of the year.”

Today, Package Concierge®, trusted provider of automated locker solutions for the modern world, is offering new insights to help multifamily properties better handle the pending influx of shipments due to the convergence of coronavirus and the holiday shopping season. New data from Package Concierge shows that as of last week, total year to date transactions have already eclipsed the total transactions for all last year. On average, an individual installed Package Concierge system is seeing a nearly 20 percent increase in total volume year-over-year. Meanwhile, e-commerce is expected to reach a record 15 percent of all U.S. sales this holiday season.

“While properties continue to navigate their way through the pandemic and its impact on shipping, they must now look ahead to the transaction volume that will be compounded by the busiest shopping season of the year,” said Donna Logback, head of marketing at Package Concierge. “In order to accommodate the rush, we’re seeing the popularity of Package Rooms surge because they deliver a seamless, low-contact solution that can be quickly rolled out - and can also serve as an easy entry point for automated package management, as well as support the expansion of an existing solution.”

The Package Concierge® Room system provides an alternative space for carrier pick-up of outbound and return packages and operates with intuitive software for carrier ease of use. It can be deployed on its own or paired with the Package Concierge smart locker solutions to alleviate nearly 100% of the package management burden from onsite staff; freeing up their time for other priorities while creating operational efficiencies. Package Rooms address the needs of multifamily communities beyond the holiday season, because of the scalability and versatility of what they offer, including:

  • More packages, more space: As needs evolve with more stay-at-home workers and seasonal shifts, Package Rooms can support overflow which would normally impact lobbies and lockers. For this reason, Package Rooms provide an accessible and affordable option for scaling with the apartment community’s needs.
  • Super-size saver: Now more than ever, people are shopping online for everything - soup-to-nuts, including large items like furniture, appliances, home office gear, etc. As a result, Package Rooms can supplement sizing needs to deliver properties with a place to store oversized items while keeping them secure.
  • Fresh Deliveries: Residents are also turning to alternative methods for grocery shopping, including having food shipped and delivered to them. Package Rooms can be made to support cold storage and ensure food remains fresh and safe until residents can retrieve their items.

To date, Package Concierge has managed over 75 million package transactions and is being used at over 2,000 properties nationwide with more than half of a million users. For more details about Package Concierge, please visit https://www.packageconcierge.com.

About Package Concierge®
Package Concierge® is the trusted provider of automated locker solutions for the modern world. By combining industry expertise and cutting-edge/leading technology, Package Concierge seamlessly automates package management for multifamily properties, student housing communities, retailers, and office buildings. As the only vertically integrated solution, Package Concierge® products are built in the USA and powered by proprietary software to deliver on security, design and functionality. With over 75 million package transactions, Package Concierge® collaborates with customers to address their evolving needs by optimizing operations and enhancing user experiences through its scalable smart locker solution. For more information, visit http://www.packageconcierge.com.

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Aimee Eichelberger
Superior PR
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Cindy Dooley
Superior PR
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