Panviva enters the Canadian market to help companies deliver exceptional customer experience. Meet the team at Customer Experience Strategies Summit, Toronto
Panviva with its customer experience platform is changing the CX landscape. It will be demonstrating its technology for the first time in Canada at the Customer Experience Strategies Summit.
NASHUA, N.H., April 10, 2019 /PRNewswire-PRWeb/ -- Nashua, NH, April 10, 2019 … It's no secret that customer experience is today's competitive edge. In fact, almost 90 percent of companies expect to compete on the basis of customer experience (CX) in the next two years, according to analyst firm Gartner. Surveys also show that almost 50 percent of customers are increasingly using digital channels and expect consistent and real-time responses.
Therefore, it's imperative for every company to provide a seamless experience across the various channels – whether a customer is using a phone, website or a voice activated device to communicate with a brand. Unfortunately, not all companies can walk the walk of delivering positive and on-demand customer experience.
But Panviva with its customer experience platform is changing the CX landscape. It will be demonstrating its technology for the first time in Canada at the Customer Experience Strategies Summit.
So, please stop by our booth to learn how Panviva's technology drives the omnichannel experience in today's digital era. See how the software can revitalize your customer engagement strategy and boost business growth.
WHAT: Meet the team. Discover Panviva. Learn about its innovative CX offerings.
WHERE: Customer Experience Strategies Summit, Hyatt Regency, Toronto, ON.
Panviva Booth: #6
WHEN: April 16 and 17, 2019
CONTACT: To schedule a one-on-one meeting at the conference, please contact:
Steve Pappas at [email protected] or
Parna Sarkar-Basu at [email protected].
About Panviva:
Panviva is a content and knowledge-management (KM) system providing on-demand, real-time answers that solve customers' most immediate problems. Panviva organizes and manages content—policies, procedures, technical documentation, FAQs—into simple bites of information that customers can easily understand and customer service reps can easily explain. Panviva provides a better experience for customers because they receive the help they need from customer service reps faster. It provides a better experience for employees because they have confidence that the information they are providing is current, accurate and timely—allowing for more time spent caring for the customer rather than hunting for information. Learn more at http://www.panviva.com.
SOURCE Panviva Inc
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