Papa Expands Support for Aging Americans During the Pandemic with the Launch of Papa Health

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Growing Family On-Demand Company Adds Suite of Clinical Services Paired with Support from Papa Pals to Improve Health Outcomes

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With companionship at our core, we have a unique opportunity to encourage and facilitate medical care into the home.

Papa, a service that provides older adults and families with companionship and assistance with everyday tasks, today announced the launch of Papa Health. The comprehensive health management platform expands on the company’s existing services and is aimed at improving health outcomes of older adults and families.

Papa Health offers virtual primary care, urgent care, and chronic care management to its members through the Papa platform. The new service connects members with their Papa Doc virtually, while their Papa Pal is alongside the member and can help them navigate the appointment and provide transportation and care facilitation. Papa Pals are youthful, energetic, and caring companions who provide support and assistance to plan members.

Researchers believe that SDoH (Social Determinants of Health) drive more than 80 percent of health outcomes (1). Papa Pals also serve as “boots-on-the-ground,” making sure that beyond doctors’ appointments, members are eating the right foods, exercising, and are taking their medications.

"Engaging in a healthy lifestyle is imperative to leading a long, fulfilling life and our Papa Pals represent the missing link in delivering high-quality and effective healthcare to older adults,” said Joel Rabasco, Head of Papa Health. “Whether it's helping coordinate a successful virtual primary care visit, or providing a trusted companion to assist in chronic care management, their guidance and advocacy will lead to dramatically better health outcomes for our members."

Since launching in Miami, FL in 2018, Papa has seen dramatic growth, with plans to be in all 50 states by January 2021. Company growth has accelerated due to the COVID-19 pandemic and membership has increased 500 percent year-over-year.

“Never before has it been more important to support older adults and families throughout the aging journey,” said Andrew Parker, Founder and CEO of Papa. “With companionship at our core, we have a unique opportunity to encourage and facilitate medical care into the home, where our members prefer to be for routine consultations and healthcare planning.”

Papa services are available through health plan providers, including Aetna, AvMed, Florida Blue Medicare, Humana, Priority Health, and Regence Blue Shield, among many others.

For more information please visit:

About Papa
Papa is a family on-demand service providing companionship and care to older adults and families through an expansive client base of Medicare Advantage and state managed Medicaid health plans. Papa was founded in 2017 in Miami, FL. For more information, visit


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Jackie Copp
Pitch PR
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