Get Real Health technology powers TELUS Health's personal health records solution across multiple Canadian provinces
ROCKVILLE, Md., Sept. 20, 2022 /PRNewswire-PRWeb/ -- Through an exclusive partnership with TELUS Health, the second-largest telecommunications company in Canada, Get Real Health, a member of the CPSI (NASDAQ: CPSI) family of companies and a provider of comprehensive patient engagement tools, has enabled a dramatic expansion of the TELUS Personal Health Record solution in Western Canada. To date, the solution has provided 2 million Canadians across two provinces with access to their own digital personal health record through TELUS Health.
"Our partnership with TELUS Health means more Canadians can enjoy better health, lower healthcare costs and greater patient empowerment," said Get Real Health President & Founding Partner Robin Wiener. "We are extremely proud and honored that TELUS Health chose our technology to power its mission for a healthier Canada."
Canadians' adoption of the Personal Health Record solution is rapidly increasing. TELUS Health reports that:
- More than 52% of the population in one province used the platform to access more than 15 million unique pages from September 2021 to February 2022.
- As of June 2022, approximately 1.3 million Albertans have registered for the MyHealth Records online tool to manage their health, gaining secure access to their medication history, immunization records, COVID-19 test results and other health information. An average of 20,000 Albertans access their health information on any given day.
"Our digital front door solution — known in Canada as Personal Health Record —aggregates all the information coming from multiple sources, including hospitals, doctors, urgent-care clinics and others, so Canadians can see all their health data in one place," explained Wiener.
Digital innovations allow people to have their information at their fingertips, which can be critical when it comes to healthcare, and empowers them to proactively manage their health in collaboration with their healthcare providers and caregivers. Personal Health Record provides a holistic view of a patient's medical history, which can be shared with consent with a care team, resulting in more effective and efficient delivery of care.
By empowering patients and healthcare providers with Personal Health Record technology, provinces have been able to reduce administrative appointments with family physicians, walk-in clinic and emergency department visits, and test duplications, allowing healthcare providers to spend more time helping patients.
The user experience has also been greatly improved on the administrative side, with self-registration, price transparency and bill pay, and accessible care records. (For more details about Get Real Health's digital front door, visit: [https://getrealhealth.com/digital-front-door-2/.)
TELUS Health reports that the platform has led to significant benefits for users in one of the provinces:
- 60% had a better understanding of their health.
- 47% indicated an improved ability in managing health in partnership with healthcare providers, with 50% indicating improved management of health.
- 39% had improved stress levels.
- 26% were able to better support a family member's health.
Together, Get Real Health and TELUS Health bring significant healthcare experience through international and domestic patient engagement projects for regional and condition-specific initiatives.
About Get Real Health
Get Real Health combines a world of new information from patients, devices and apps with existing clinical data to help individuals and healthcare professionals engage and empower each other. By giving providers and patients the information and tools they need to work together, we help our customers meet their ever-changing patient engagement needs. We help them deliver value-based care, improve outcomes, activate patients, and increase patient loyalty and satisfaction, all while meeting regulatory requirements. Visit: http://www.getrealhealth.com.
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified generally by the use of forward-looking terminology and words such as "expects," "anticipates," "estimates," "believes," "predicts," "intends," "plans," "potential," "may," "continue," "should," "will" and words of comparable meaning. Without limiting the generality of the preceding statement, all statements in this press release relating to the future success of the partnership between Get Real Health and TELUS Health are forward-looking statements. We caution investors that any such forward looking statements are only predictions and are not guarantees of future performance. Certain risks, uncertainties and other factors may cause actual results to differ materially from those projected in the forward looking statements. Such factors may include: the ability of the TELUS Personal Health Record solution to continue to improve patient outcomes in Canada; the impact of the ongoing COVID-19 pandemic and related economic disruptions which have materially affected CPSI's revenue and could materially affect CPSI's gross margin and income, as well as CPSI's financial position and/or liquidity; federal, state and local government actions to address and contain the impact of COVID-19 and their impact on us and our hospital clients; operational disruptions and heightened cybersecurity risks due to a significant percentage of our workforce working remotely; saturation of our target market and hospital consolidations; unfavorable economic or market conditions that may cause a decline in spending for information technology and services; significant legislative and regulatory uncertainty in the healthcare industry; exposure to liability for failure to comply with regulatory requirements; competition with companies that have greater financial, technical and marketing resources than we have; potential future acquisitions that may be expensive, time consuming, and subject to other inherent risks; our ability to attract and retain qualified client service and support personnel; disruption from periodic restructuring of our sales force; potential inability to properly manage growth in new markets we may enter; exposure to numerous and often conflicting laws, regulations, policies, standards or other requirements through our international business activities; potential litigation against us; our reliance on an international workforce which exposes us to various business disruptions; potential failure to develop new products or enhance current products that keep pace with market demands; failure to develop new technology and products in response to market demands; failure of our products to function properly resulting in claims for medical and other losses; breaches of security and viruses in our systems resulting in customer claims against us and harm to our reputation; failure to maintain customer satisfaction through new product releases free of undetected errors or problems; failure to convince customers to migrate to current or future releases of our products; failure to maintain our margins and service rates; increase in the percentage of total revenues represented by service revenues, which have lower gross margins; exposure to liability in the event we provide inaccurate claims data to payors; exposure to liability claims arising out of the licensing of our software and provision of services; dependence on licenses of rights, products and services from third parties; misappropriation of our intellectual property rights and potential intellectual property claims and litigation against us; interruptions in our power supply and/or telecommunications capabilities, including those caused by natural disaster; general economic conditions, including changes in the financial and credit markets that may affect the availability and cost of credit to us or our customers; potential inability to secure additional financing on favorable terms to meet our future capital needs; our substantial indebtedness, and our ability to incur additional indebtedness in the future; pressures on cash flow to service our outstanding debt; restrictive terms of our credit agreement on our current and future operations; changes in and interpretations of financial accounting matters that govern the measurement of our performance; significant charges to earnings if our goodwill or intangible assets become impaired; fluctuations in quarterly financial performance due to, among other factors, timing of customer installations; volatility in our stock price; failure to maintain effective internal control over financial reporting; lack of employment or non-competition agreement with most of our key personnel; inherent limitations in our internal control over financial reporting; vulnerability to significant damage from natural disasters; market risks related to interest rate changes; and other risk factors described from time to time in our public releases and reports filed with the Securities and Exchange Commission, including, but not limited to, our most recent Annual Report on Form 10-K. Relative to our dividend policy, the payment of cash dividends is subject to the discretion of our Board of Directors and will be determined in light of then-current conditions, including our earnings, our leverage, our operations, our financial conditions, our capital requirements and other factors deemed relevant by our Board of Directors. In the future, our Board of Directors may change our dividend policy, including the frequency or amount of any dividend, in light of then-existing conditions. We also caution investors that the forward-looking information described herein represents our outlook only as of this date, and we undertake no obligation to update or revise any forward-looking statements to reflect events or developments after the date of this press release.
Media Contact
Kathleen Fowler, On The Marc Media, (410) 963-2345, [email protected]
SOURCE Get Real Health
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