Patient Prism Recognized as a 2019 Cellerant Best of Class Technology Award Winner

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Patient Prism’s patented solution combines artificial intelligence, machine-learning and experienced call coaches to improve call conversion in dental practices so more people can receive the dental care they need.

Patient Prism announced today it won a 2019 Cellerant Best of Class Technology Award, one of the most prestigious awards in dentistry.

Patient Prism is a patented call-tracking and call-coaching program that analyzes every new patient phone call, identifies individuals who end the call without booking, and provides rapid call analysis and effective training designed to win back that potential patient – all within one hour.

“As dentists, many of us spend a significant amount of money on advertising to generate new patients to secure practice growth. What we may not know is that we may be losing potential clients even though they took the next step to call the office,” said Pamela Maragliano-Muniz, DMD, a Cellerant Best of Class panel member. “Patient Prism helps to limit lost clientele and will help to create an effective calling experience with your office. It’s a must for most offices.”

“We are entering a new era in dentistry — one that will change how we diagnose, treat, and manage our patients and practices," said Dr. Lou Shuman, CEO of Cellerant and founder of the Best of Class Technology Awards. "This was a breakthrough year in product and services technologies. The panel spent hundreds of hours in close discussion reviewing and analyzing the corporate landscape. Pay close attention to our winners as they are truly leading the way to provide you what is best in today's contemporary practice.”

The 2019 Cellerant Best of Class Technology Award is selected by a panel of the most prominent technology leaders in dentistry: Paul Feuerstein, DMD, technology editor for Dentistry Today, John Flucke, DDS, technology editor for Dental Products Report, Marty Jablow, DMD, known as America’s technology coach, Pamela Maragliano-Muniz, DMD, editor-in-chief of Inside Dental Hygiene, Chris Salierno, DDS, editor-in-chief of Dental Economics, and Lou Shuman, DMD, CAGS, founder and creator of the Best of Class Technology Award.

“We set out to solve a problem that affects almost every dental practice: how to turn more callers into booked appointments. It’s an honor to receive this recognition and we look forward to accepting the award at the American Dental Association FDI World Dental Congress in San Francisco,” said Amol Nirgudkar, CEO of Patient Prism.

About Patient Prism

Patient Prism is a call-tracking and call-coaching software designed exclusively for dental offices to improve new patient call conversions and increase dental office revenue. Its patented solutions provide business analytics, coaching tips, and actionable data for improving staff performance, call conversions, and recovered revenue. For more information, visit or call (800) 381-3638.

About the Cellerant Best of Class Technology Award

Since the inaugural presentation in 2009, the Best of Class Technology Awards have grown to occupy a unique space in dentistry by creating awareness in the community of manufacturers that are driving the discussion as to how practices will operate now and in the future.

The selection process relies on an expert panel of dentists recognized as thought leaders and educators. It includes Dr. Paul Feuerstein, Dr. John Flucke, Dr. Marty Jablow, Dr. Pamela Maragliano-Muniz, Dr. Chris Salierno, and Dr. Lou Shuman. Over the course of each year, the panel members seek out and conduct research on potentially practice-changing technologies, with deliberations on nominees and final voting taking place in February. Panelists are precluded from voting in any category where they have consulting relationships. The entire selection process is conducted and managed on a not-for-profit basis.

For more information on the Cellerant Best of Class Awards and the 2019 Award Winners, go to

About Cellerant Consulting Group

Founded and led by CEO Dr. Lou Shuman, DMD, CAGS, Cellerant provides strategic dental market insights, clinical expertise, implementation resources and support to accelerate growth for client dental companies. Cellerant services include new concept incubation, clinical product evaluation, product development, continuing education program development and CE sponsorship, strategic branding and marketing, online marketing, content marketing and dental media relations management. As an orthodontist and former owner of a 10-doctor multi-specialty private group practice, Dr. Shuman guides clients to offer products that engage dental customers and provide sustained differentiation. Cellerant operates under a unique model that merges leading voices in clinical product evaluation and strategic partner companies to provide a menu of services from one easily accessible network.

Press Contact
Lauren Burns Krzyzostaniak
Executive Consultant
Cellerant Consulting Group
Phone: 800-884-5707 x107

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Beth Gaddis
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