“We are so excited about our partnership with the City of Richmond and the City of Surrey who share our user-centric, tech-forward values and are committed to improving customer service and efficiency
BURNABY, British Columbia (PRWEB) January 07, 2020
PerfectMind Inc., a leading provider of registration and facility booking software, has recently gained over 1 million end-user customers who will use the intuitive, cloud-based platform to connect with their community’s parks, recreation, and cultural services starting this December.
Over the past month, PerfectMind has successfully implemented and launched its recreation management solution for the City of Surrey and the City of Richmond in British Columbia, Canada, which are Metro Vancouver’s third and fourth-largest cities, respectively. The new platform will offer citizens in both cities a more efficient and user-friendly experience for program registration, facility booking, admissions, point-of-sale transactions, and more.
“The new system will keep Richmond at the forefront of service delivery standards by offering a robust, customer-friendly registration solution for programs and services,” said Richmond Mayor Malcolm Brodie. “With 160,000 active Parks, Recreation and Culture customers, this transition supports the City’s commitment to improving the customer service experience and fostering an active and thriving community”
PerfectMind’s highly flexible platform is currently in use by major city governments across North America. Offered as a Platform-as-a-Service (PaaS), PerfectMind helps cities of all sizes improve their digital access to city programming and improves customer experience significantly by making it easy for users to sign up for programs, buy event tickets, and make facility bookings and rentals using their smartphones, tablets, or laptops.
“We are so excited about our partnership with the City of Richmond and the City of Surrey who share our user-centric, tech-forward values and are committed to improving customer service and efficiency,” said PerfectMind CEO, Farid Dordar. “Our platform helps cities create deeper engagement with their community, which results in increased community participation and levels of wellbeing.”
“The City of Surrey has successfully launched our new online registration system for Parks, Recreation & Culture programs in Surrey. The new system is user-friendly and offers patrons improved navigation and search features and will enable a better registration experience for our customers”, stated City of Surrey’s General Manager, Parks, Recreation & Culture, Laurie Cavan.
In addition to parks and recreation, PerfectMind’s software also serves the management needs of businesses in the health and wellness industry, including yoga, fitness, and martial arts, as well as education and service industries. To learn more about PerfectMind, visit https://www.perfectmind.com/
PerfectMind Inc., based in British Columbia, is the creator of a leading-edge activity registration, facility booking, and membership management platform. The company’s innovative platform empowers cities, parks and recreation organizations, higher education, and health and wellness businesses of all sizes to better connect with their customers and communities. PerfectMind has had the honor of being listed as one of the fastest-growing companies by Profit100 within Canada twice and has been selected by city leaders throughout Canada and the United States to enhance increasingly diverse and mobile populations’ access to city programs and facilities to support healthy and active lifestyles.