Collaboration aims to help hospitals nationwide thrive amidst veterinary care commoditization
SAN DIEGO, July 12, 2022 /PRNewswire-PRWeb/ -- PetDesk, the leading veterinary client engagement solution provider, announced a new strategic partnership with Blue Heron Consulting (BHC), the nation's top veterinary consulting team, designed to aid the veterinary community in solving one of the industry's biggest problems — the commoditization of pet care.
Combining BHC's hands-on approach and PetDesk's robust suite of technology solutions, the two will support each other to help clinics enhance client experiences, build sustainable practices, and improve the lives of veterinary professionals so quality pet care is elevated and prioritized.
"I've been fortunate enough to work with PetDesk and implement their software in a few hospitals of my own as well as witness tangible results from their technology solutions in BHC-coached hospitals across the country," said Stith Keiser, CEO of Blue Heron Consulting. "With that experience in hand, and watching our colleagues utilize PetDesk to create exceptional client experiences, improved patient outcomes, and smoother internal operations, the opportunity to partner and leverage what we both do best to serve our profession is incredibly exciting."
PetDesk CEO, Taylor Cavanah, added: "As big-box retailers enter the veterinary care space, there is an increasing trend for pet owners to perceive care as a commodity. That's why we're laser-focused on prioritizing care in the minds of pet owners to help clinics cultivate what we call a 'CareFirst' client base. In today's world, it's an important time for us, as partners and industry leaders, to help clinics thrive while doing what they love — providing pets with proper care and treatment."
On July 14, 2022, BHC and PetDesk will kick off their partnership at BHC's Aspiring to Thriving practice ownership workshop in San Antonio. At the event, PetDesk will premiere its first CE talk, "The Fight Against Big-Box Retailers: What Every Clinic Should Know," led by PetDesk's Solutions Consultant, Mary Schwartz, CVT. With 12 years of Vet Med experience, Schwartz will educate aspiring practice owner attendees on best practices for cultivating a clientele that views care as a priority for their pet's health — not a cheap and interchangeable commodity.
Thousands of veterinary practices use PetDesk to assist their staff, expand their business, and guide clients to better care. With PetDesk's 5-star rated mobile app, automated reminders, texting platform, and other engagement tools, clinics retain their best clients that put care first and find more "CareFirst" clients just like them. All for a less stressful, more successful clinic. Learn more about PetDesk by visiting petdesk.com.
About Blue Heron Consulting
Blue Heron Consulting is the nation's leading veterinary consulting team with a mission to improve the lives of veterinary professionals. At their core, is a coaching and support team that works to amplify your strengths, build systems to remove gaps in care and workflows, and create a culture of leadership within your team. Learn more about Blue Heron Consulting by visiting bhcteam.com.
PetDesk, PetDesk, 844-738-2778, [email protected]