Headquartered in Louisville, KY, Powerscreen Crushing and Screening provides Powerscreen parts and services throughout the U.S. An industry leader for over 40 years, they continue to innovate and adapt to the ways their customers want to do business. Recently expanding, they quickly recognized the need to establish an e-commerce website for their customers.
LOUISVILLE, Ky., Oct. 20, 2022 /PRNewswire-PRWeb/ -- Headquartered in Louisville, KY, Powerscreen Crushing and Screening provides Powerscreen parts and services throughout the U.S. An industry leader for over 40 years, they continue to innovate and adapt to the ways their customers want to do business. Recently expanding, they quickly recognized the need to establish an e-commerce website for their customers.
The official Powerscreen dealer since 1982, Powerscreen Crushing and Screening provide OEM parts for Powerscreen products. They have a long history of selling quality machines and parts, as well as providing exceptional service to their customers. Powerscreen Crushing and Screening offer services for all equipment they rent or sell — from standard engine service to full equipment rebuilds, including the engine. As the business grew, parts availability and service back up became more important and they realized the need for an e-commerce website.
Outgrowing the facility they had been housed in for over 15 years, Powerscreen Crushing and Screening moved into a state-of-the-art 45,000 square-foot building. This allowed them to enter the online e-commerce market, giving their customers a new way to buy the parts they need, when they need them. "The primary objective of our online e-commerce parts store is to provide maximum visibility on all parts availability, pricing, and manuals, specific to our customer's machine," says Alan Coalter, President of Powerscreen Crushing and Screening. "Maximum parts visibility coupled with minimum machine downtime can only lead to an increase in production and profit."
Offering their customers access to real-time product availability and online parts manuals gives Powerscreen Crushing and Screening the ability to serve their customers better and faster than ever before. "Our vision is focused on providing unparalleled customer service by continuing to grow and change with the demand. We believe our customers should have minimal downtime," says Bill Knapp, Powerscreen Crushing and Screening's eCommerce Manager. The new e-commerce store consists of over 3,000 parts with an ever-growing inventory, allowing customers to access parts immediately and around the clock. "We feel this will help lessen their downtime considerably," says Alan. Customers are now able to order parts anytime of the day or night with instant access to Powerscreen Crushing and Screening's parts manuals and numbers. With the click of a button a customer can know that he has the correct part ordered and paid for. "We are now able to process orders the same day, offering Next Day Air or Ground shipping or will call — whatever the customer's shipping preference," says Alan. "Just tell us when you want it delivered and we will make it happen!"
Powerscreen Crushing and Screening's new e-commerce website is just another example of how far they will go to provide the highest level of customer service. The data integrations they developed along with Powerscreen offers customers access to parts information that were previously only available to dealers. "Our brand has a reputation in the market. We are the first Powerscreen dealer to have an e-commerce site with Terex," says Alan. "We are the best in our field and have a strong brand and reputation to prove it. When customers see our logo, it's a kind of guarantee of the quality and service they will get," says Bill. "We are very excited to offer the e-commerce store to our customers in order to provide maximum uptime," says Alan. Adopting a motto from another great Louisvillian, Muhammad Ali, Bill says, "it's not bragging if you can back it up."
Relevant Links:
https://powerscreensales.com/
https://powerscreensales.com/parts
About Powerscreen Crushing and Screening
An industry leader for over 40 years, Powerscreen Crushing and Screening offers powerscreen parts and services throughout the U.S., with operating yards in Indianapolis, Nashville, Birmingham, Kansas City, and Phoenix. Their mission is to provide second to none equipment, parts, and service, by continuing to innovate and adapt to the ways their customers want to do business.
Learn more at powerscreensales.com.
Media Contact
Bill Knapp, Powerscreen Crushing and Screening, (314) 378 - 0918, [email protected]
SOURCE Powerscreen Crushing and Screening
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