“We know that providing broadband to our community is a long term investment, but it was very important to be able to connect large numbers of customers quickly to meet our coop goals and to meet our customer expectations,” said Ronny Rowland, GM of PCEPA.
HUNTSVILLE, Ala. (PRWEB) September 25, 2020
Prentiss County Electric Power Association (PCEPA) is showing great success in the first four months of broadband service delivery thanks in part to Central Service Association’s Orbit CMB+Fiber billing and OSS solution. PCEPA chose CSA’s fiber solution based on its 77-year partnership of successful power billing coupled with the commitment of CSA’s Board and Management team in the recent addition of operations support and automation for fiber management and provisioning.
“We know that providing broadband to our community is a long term investment, but it was very important to be able to connect large numbers of customers quickly to meet our coop goals and to meet our customer expectations,” said Ronny Rowland, GM of PCEPA. “With the CSA solution, we have been able to ramp customer installations rapidly and have already connected more than 15% of the number of members our feasibility study indicated. The excitement is building within our membership as they see large numbers being connected, and many members are learning that they own this broadband system and that they will enjoy long term benefits when the loans are repaid.”
CSA was among the first billing system providers to recognize the importance of the electric cooperative in broadband delivery and the need for a comprehensive fiber management and provisioning solution fully integrated with billing. “It became apparent that broadband and fiber would be an essential part of the rural infrastructure, and the electric cooperatives are assuming a leadership role in establishing these networks,” said Tom Underwood, CEO of CSA, headquartered in Tupelo, Miss. “We made an investment in R&D early on to address this need, and we are pleased to have the support and trust of partners like PCEPA.”
About Prentiss County EPA:
Prentiss County Electric Power Association exists to serve our members with safe, reliable, and convenient electricity at the lowest possible cost.
We are more than just a power provider. The employees, management, and board members are committed to helping the communities we serve in other ways as well. We are actively involved in projects that help improve the quality of life for our members. Service as civic leaders, in our local churches, as coaches and referees for youth sports, and as volunteers for parent-teacher organizations and other school activities are just a few ways our people care for this community. We are committed to our communities because we live here, too.
In 1937, Central Service Association (CSA) was born of a cooperative effort by new utility distributors to create a method of using centralized expertise to perform utility customer billing and other joint services that were determined as useful to the efficient operation of these new utilities. Today, CSA has a very strong heritage that is rooted in a reputation for dedicated efforts to provide accurate and reliable services. CSA’s Orbit™ customer, financial and work management systems represent the latest technology and the greatest value in the utility IT arena. In addition, the Association offers UtiliTrak™ GIS/mapping software, meter data management, mobile solutions, electronic payment solutions, professional and consulting services, networking, Internet services, hardware and software sales, related supplies and printed forms, employee benefit plans, and other assistance incident to the provision of support to public.
Sandy Leighton, Account and Marketing Manager