Prime Care Technologies and Complete Telehealth Solutions LLC Offer Resident Telehealth Services to the Post-Acute Market

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Alliance empowers long-term care operators with a 24/7 virtual health network, plus the ability to do comprehensive behavior assessments, elevating the quality of resident care while increasing reimbursement opportunities.

Prime Care Technologies, Inc., today announced its intent to offer resident telehealth to post-acute care organizations through its primeFORCE affiliate, in conjunction with Complete Telehealth Solutions™ LLC (CTS). CTS offers the largest virtual provider network in the U.S. and the leading HIPAA-compliant video conferencing.

This well-established virtual network positions post-acute care operators to extend behavioral, general and emergency physician/provider care directly from their facility. CTS behavioral healthcare providers utilize a seven-dimension behavior assessment that meets the Centers for Medicare and Medicaid Services (CMS) standards for reimbursement. Facilities can also purchase supporting equipment and software to create virtual clinics.

Says primeFORCE Executive Vice President, Joe Stone, “Leveraging the CTS network can bring relief to post-acute executives trying to cost-effectively impact quality of care.” He continues, “In utilizing this telehealth service to more accurately diagnose emotional problems and prescribe treatment plans, they can reduce readmission rates and operational costs, while achieving higher satisfaction scores.”

Arthur Cooksey of CTS adds, “Through this alliance, we can better serve the post-acute care population with our virtual network and behavior assessments, approved by both CMS and private payers.” He continues, “This improves patients’ total medical and behavioral care, while driving more reimbursement revenue into the care organization.”

Available to the post-acute care market immediately, primeFORCE Resident Telehealth will also be showcased to the industry at AHCA’s annual convention in San Diego this October. Additionally, Prime Care Technologies will host an August 22 webinar, "The Virtual Mental Health Revolution: Improving Outcomes and Revenue Opportunities," featuring Dr. Steven Lower, Founder and CEO of ePsychToday™.

About Prime Care Technologies
Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. Through its primeFORCE affiliation, it provides the post-acute care market with HR technology, as well as industry-leading services to include employee benefits, enterprise risk management and resident telehealth. Learn more at

About Complete Telehealth Solutions LLC
Complete Telehealth Solutions™ (CTS) is a privately held joint venture between Let’s Talk Interactive of Charlotte, NC and Psychology Associates of Yardley, PA. CTS offers a host of telemedicine solutions and manages one of the most advanced EAP and Provider networks in the United States. In the Behavioral Health vertical, CTS has over 13,000 providers, covering all 50 States and Puerto Rico. CTS has a strong suite of products focused on the at-large Medicare/Medicaid audiences. Learn more at

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