PROPULO, a Leading Safety & Operations Firm Offering PRO BONO Support & Tools for MEDIA & BUSINESS LEADERS to help navigate the COVID-19 Black Swan Event

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Business leaders are having to rapidly adjust to a new reality: remote work, business recovery, new operating model, cash conservation, decisions that impact the safety and wellbeing of employees and Customers. The COVID-19 Black Swan Event is one of the greatest leadership tests, presenting unprecedented challenges for businesses. For businesses to survive and thrive through this Black Swan Event, they will need to rapidly adapt. Propulo, one of the leading Safety & Operations Strategic Advisories, is dedicating all available capacity to help leaders quickly respond and not charging for any COVID-19 support. It is also rapidly building free online tools and knowledge for leaders. It is extending support to the Media to help share ideas that will ultimately help businesses prosper and succeed through the current Black Swan Crisis. Key leaders, including Eric Michrowski, the President and CEO are available to share ideas an insights that help businesses adapt to this new reality. Propulo has committed to not profiting economically from this unprecedented crisis.

Eric A. Michrowski, President & CEO, Propulo

The current COVID-19 Black Swan Event presents one of the greatest leadership challenges ever experienced. Leaders that swiftly adapt will be presented with great opportunities. Others could face daunting challenges ahead. Leaders need to be more agile than ever and adapt their operating models.

Propulo is one of the leading Operations, Strategy & Customer Experience Strategy Advisory firms with 8 global offices and 15 years experience across a broad range of Fortune 500 organizations. With the COVID-19 Black Swan Event, we have dedicated all available capacity to help leaders manage through this crisis by building free toolkits, provide pro-bono advice, building a free micro-site and increasing awareness through the media.

This will likely prove to be one of the most challenging times for leaders. They will need to adapt to a new, temporary reality, breaking all established rules, and challenging how they have been successful thus far to navigate through this crisis. Those that navigate successfully will be presented with new opportunities while others give up and quit.

Eric A. Michrowski, President & CEO, an Operations and Safety Guru, is making himself available to provide free resources and tools to the media in order to maximize impact and outreach to assist with themes such as:

  • Ideas to keep employees safe in these challenging times;
  • Strategies to drive effective remote work;
  • Strategies to maintain focus through turbulent times;
  • Customer Experience strategies in challenging times;
  • Increasing business resiliency;
  • Ensuring business success post crisis;
  • Employee or Customer communication strategies.

These are critical themes that have not gotten sufficient coverage. Without successful businesses that persevere and re-imagine their operating model, the economy will be facing daunting challenges.

This pro bono support is also available to all senior leaders that want to bounce ideas to increase their probabilities of success.

Propulo has committed to not profiting economically from this unprecedented crisis.

Eric Michrowski is the President & CEO of Propulo Consulting. He is a globally recognized thought leader and guru in Operations Management, Operations Resiliency, Safety Culture, and Customer Experience. A highly sought-after Executive speaker on the global stage, he has led executive training programs, coached the C-Suite, and connected with thousands of Fortune 500 senior leaders. He has been featured on TV, in articles, and Podcasts and has an upcoming ForbesBooks book on Operations Leadership to be published this year. He brings over 25-years hands-on experience across a range of industries with a long list of operational achievements.

Propulo is a purpose-driven organization that is on a mission to improve the world of work. As such, we will always put purpose over profit. While we refuse to profit from this crisis, we recognize that many senior leaders need a resource to bounce off ideas. We don’t profess to have the answers, but we recognize that some of our expertise can help in these difficult times.

As such, we have dedicated significant resources to help leaders navigate this landscape. We are rapidly creating free resources to help with this Black Swan event including several articles, videos, podcasts and a microsite to be launched on Monday. We will never charge for any support related to this crisis - We will live by our values that have clear True North Customer Commitments of unquestionably doing the right thing for our clients.

To interview Eric Michrowski for TV, Radio, Newspapers or blogs, please contact or or call 250-488-5876

For free tools and resources visit:

For free advice and resources call 1-888-3-PROPULO (1.888.377.6785)

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Eric Michrowski

Vicki Scott
since: 01/2017
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