Total Security Integrated Systems Of New York Completes Major Access Control System Installation At Well-Known Queens Medical Facility Without Disruption To Operations

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Total Security, an A+ rated security systems company serving the New York and New Jersey area, successfully installed a 21-point, complete access control and burglar alarm system in Queens Medical Associates’ main treatment area and corporate offices. Completing the work without disruption to patients and staff, the company has continued to grow its reputation in the medical security vertical over the past ten years.

Total Security Integrated Systems
Meeting the Client’s goals & making the process seamless to QMA's patients made this access control installation a success story. Working with similar businesses for years, we understand the unique challenges faced by Healthcare centers.

Following an extensive interview and pre-planning process, Total Security Integrated Systems, the leading installer of access control systems throughout New York City, Long Island, and the New York/New Jersey area, recently completed a major security upgrade at the Queens Medical Associates facility in March 2017.

To improve the facility’s overall security, Total Security successfully installed a complete access control system with VMS to secure 21 various entry and exit points throughout the center. A multi-keypad alarm system with central station monitoring was also installed throughout the building. “This type of system will control and limit entry to specific areas of their facilities, such as their pharmacy and drug storage areas. Only authorized personnel will have access to these areas,” says Matt DiMicco, CEO and owner of Total Security. The access control and burglar alarms installed can also be activated/deactivated for various areas and were set according to their defined control schedules.

When asked why Total Security was selected among its peers, company executives reported that they tapped into what was most important to the Client: the care of their patients, developing practical solutions, and a following a process that guaranteed that all of their special considerations could be executed cost-effectively. “Our security experts stayed engaged during the entire process, educating QMA’s IT personnel about the different access control options available. I think Clients see that we really are about building relationships,” added Mr. DiMicco.

According to Total Security, “Working with similar businesses for over a decade, we understand the challenges faced by Healthcare facilities, and we truly take the time to understand the unique needs of each Client. It was our level of interest, communication and reputation that helped earn us the project. However, it was meeting the Client’s goals and making the process seamless to their patients that makes it a success story,” added Mr. DiMicco. Total Security also guarantees your satisfaction when a project is complete. Having two operations centers—one on Long Island, NY and the other in New Jersey–helped Total Security complete the work in “record time.”

More specifically, the installation of access control systems started on March 15, 2017, and was completed in just two weeks’ time. The largest challenge was installing an access control system at this scale and scope without disrupting daily operations. The center is primarily a cancer treatment center where dozens of patients come on a daily basis, so the comfort and convenience of patients was of paramount importance. “We always do our best to not interfere in any way with our client’s ability to provide patient care” says Giancarlo DiMicco of Total Security. To this end, Total Security focused on logistics as their Service strategy. They made arrangements to perform the more labor-intensive work during early morning hours prior to the facility’s opening. They also made sure that they coordinated their work so as not to be obtrusive to the daily patient schedule.

Total Security offers solutions that are custom-tailored to the client’s needs. The company is an industry leader in both commercial and residential security systems on Long Island, including NYC and New Jersey. The company offers free on-site estimates for medical facilities and can be reached at (516) 775-2304 (New York location) and (201) 594-7233 (New Jersey location).

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Matthew DiMicco
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