QuestionPro Survey Reveals Increased Worry in the US After COVID-19 Declared a Pandemic

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More Americans Turning to Television, Social Media, and Online Articles for the Latest Coronavirus Information

Results from a recent study conducted by leading online survey software provider QuestionPro, Inc. indicates that Americans are experiencing an increased amount of worry since COVID-19 was classified as a pandemic. In addition, more Americans are following the daily news for updates –– using television, social media, and online articles as their preferred mediums.

“With the ongoing and ever-growing news about the Coronavirus outbreak, the effects are catastrophic and may continue to be that way for quite a while,” says Dan Fleetwood, President, QuestionPro Communities . “From the slowdown of the economy to the security of our jobs, travel restrictions, and the overall health of ourselves and of others, fears and worry are growing among people in many different areas –– not just in one focus in particular.”

On March 6, 2020, QuestionPro Audience –– which consists of a cross-section of the global population –– collected 1,000 responses from adults across the United States about their level of worry as it relates to different elements of the COVID-19 crisis. The survey also sought information about how, when, and where respondents were getting their news. After WHO declared a global pandemic on March 11, the survey was then repeated on March 18.

A detailed comparison of the two surveys shows that the most notable areas of increasing concern involve the health of family and friends (up from 48% to 58%) and the worry over national and global economies (each increasing by 13%).

The survey comparison also finds that people are paying more attention to the news, with 75% now watching for daily updates about COVID-19. This represents a 12% increase from the initial survey. Television is still the most popular news medium, with 66% of respondents using it to get their information. Other news media outlets that are being followed by a majority of Americans include social media (56%) and online articles (51%).

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