VENICE, Fla., June 04, 2019 /PRNewswire-PRWeb/ -- Radiology Associates of Venice, Englewood and Sarasota Florida (RAVE Imaging), the largest physician owned and operated imaging and radiology provider in Sarasota County, says they are on a mission to ensure the highest quality patient experience. Part of their digital strategy is to partner with Dallas-based Simple Interact to automate collection of patient feedback and online reviews.
The group uses Simple Interact's software to contact each patient after their appointment. Patients are asked to complete a short survey. Management is automatically alerted when patients indicate they were dissatisfied with their experience. This allows management to reach out to those patients and resolve their issues. If Simple Interact's software identifies a satisfied patient, then those patients are encouraged to share their experience on highly ranked review sites such as Google.
"Our patient experience is a core asset at RAVE", said Anthony Vulgan, Director of Marketing and Physician Liaison at Radiology Associates of Venice, Englewood, and Sarasota Florida. "The partnership with Simple Interact is central to ensuring we continue to provide the highest quality care to our patients. Being able to hear from our patients in real time regarding their experience with us is a game changer! Also, helping our most satisfied patients become our champions allows us to serve even more patients in the area."
"We could not be happier to be working with such an exciting group", said Ravi Kalidindi, CEO at Simple Interact. "RAVE's focus on ensuring high-quality patient experience and care while operating a large-scale business could not be a more perfect match for us. We look forward to partnering with RAVE as they continue to serve more patients in their region"
About Radiology Associates of Venice, Englewood and Sarasota Florida
RAVE is a radiology practice which has been active for over thirty-eight years. We currently consist of 11 board certified radiologists, many of which have postgraduate fellowships with subspecialty training and are Diplomats of the American Board of Radiology. All of whom have years of fulltime experience. There are over 400 health care professionals working with us to allow us to provide the best possible radiologic services in Sarasota County. In addition to our personnel, we have the most state-of-the-art radiologic imaging equipment available. Superior visualization helps us make your diagnoses accurate and timely, preventing potentially dangerous delays in initiation of your follow up care. At RAVE, you can have confidence you're getting the best professional assistance in your diagnosis and care.
http://www.raverad.com
About Simple Interact
Simple Interact is a cloud-based front office automation solution which helps healthcare providers acquire and retain more patients, while also automating repetitive tasks to efficiently service a high patient load. We address front office concerns such as: Online Reputation, HIPAA Compliant Patient Intake Forms, Effective Marketing of ancillary services, Waitlist Automation, and Patient Engagement including Automated Reminders. Our motto: More Patients. Less Paperwork.
https://www.simpleinteract.com
SOURCE Radiology Associates
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