More than two-thirds of the property management software company's employee base has now completed the state's 60-hour training course for property managers
GRANTS PASS, Ore., April 11, 2023 /PRNewswire-PRWeb/ -- Rentec Direct, an award-winning property management software solution, announced today that 73% of its employees have completed the Oregon Real Estate Agency's property management training, with more scheduled to attend at a future course date. The state of Oregon requires all licensed property managers to complete a 60-hour property manager pre-license course from an Oregon Real Estate Agency-approved real estate school.
This achievement by Rentec Direct staff furthers their depth of knowledge about the complex property management industry, helping to boost the company's award-winning customer service and innovation. The course was completed by Rentec Direct software developers, marketing personnel, customer service representatives, management, and product advisors.
"This additional training and knowledge about our industry allows me to connect with our clients when I help them with a support issue to truly understand their needs," explains Sha Lehmberg, a Rentec Direct employee who helps with account setup and onboarding new clients. "I've helped our clients for over four years in various customer service roles with Rentec Direct, and now I can continue to confidently help manage trust accounting questions and show them exactly how our software helps them meet compliance laws and regulations."
Rentec Direct serves customers in all 50 states, and each state has different licensing requirements and laws. The Oregon Real Estate Agency offers one of the most comprehensive courses to meet the state's strict licensing laws and continuing education requirements to help property managers understand their responsibilities when it comes to managing other people's property and funds. Sending employees through this training course is part of the company's ongoing commitment to advanced education and training for staff.
Many Rentec Direct employees completed the intensive program, including coursework in: residential and commercial property management; trust accounting and compliance; landlord-tenant law; real estate law; and Federal Fair Housing. The completion of this course further solidifies Rentec Direct's position as one of the most educated customer service teams in the industry, specifically surrounding property management laws and regulations.
"Our primary goal is to serve our clients and meet their needs. This additional training and industry knowledge allows our team to further their understanding of our clients' daily job duties better than any other company in our industry," says Nathan Miller, Rentec Direct's president. "Our all US-based support team doesn't just read from a script, they uniquely understand both the software and our customers' industry, thereby providing the most excellent level of service available."
About Rentec Direct
Rentec Direct offers industry-leading property management software and tenant screening solutions for real estate professionals. Features include online rent payments, tenant and owner portals, the industry's largest vacancy listing syndication network, full property, tenant, and owner accounting, 1099-MISC reporting and more. Rentec Direct was recognized as Real Estate Company of the Year in the 2022 American Business Awards®, was named one of the Most Customer Friendly Companies of the Year in the 2022 Best in Biz Awards, and has been named to the Inc. 5000 List of Fastest-Growing Private Companies for six years in a row (as of 2022). http://www.rentecdirect.com
Brentnie Daggett, Rentec Direct, 5414509935, [email protected]
SOURCE Rentec Direct