Leading software company, Rentec Direct, strengthens relationships with new customers by offering personalized training
GRANTS PASS, Ore., May 11, 2023 /PRNewswire-PRWeb/ -- Rentec Direct, an award-winning property management software solution, today announced the launch of an account setup assistance program for new property managers and landlord clients. This program offers customized, step-by-step training with dedicated account specialists who proactively reach out, set up meetings, and walk new clients through the account setup process, providing clients with the tools they need to increase day-to-day efficiencies from the start.
"Building long-standing relationships with our clients is what sets our business apart from the rest," says Nathan Miller, president of Rentec Direct. "Our intention with this one-on-one training is that it helps our customers feel confident using our software, knowing that it is set up to best fit their needs so that they can get the most out of the user experience."
Rentec Direct's setup assistance program is free for all new clients. Clients can expect the below:
- Dedicated account specialist with industry-relevant experience
- Personalized account analysis and in-depth training in the form of in-person or video meetings
- Open lines of communication to ask questions and share feedback
- Access to a variety of on-demand educational resources, including webinars, blogs and other materials
Rentec Direct's proactive customer service approach is differentiated from that of competitors because it gives clients the opportunity to ask questions early on, learn about resources and feel assured that their account is set up correctly in the beginning, at no additional cost.
Rentec Direct has been nationally recognized for its outstanding customer service in programs, including the American Business Awards® and the Best in Biz Awards. The company is committed to helping both new and existing clients find success in their ongoing use of the Rentec Direct software.
About Rentec Direct
Rentec Direct offers industry-leading property management software and tenant screening solutions for real estate professionals. Features include online rent payments, tenant and owner portals, the industry's largest vacancy listing syndication network, full property, tenant, and owner accounting, 1099-MISC reporting and more. Rentec Direct was recognized as Real Estate Company of the Year in the 2022 American Business Awards®, was named one of the Most Customer Friendly Companies of the Year in the 2022 Best in Biz Awards, and has been named to the Inc. 5000 List of Fastest-Growing Private Companies for six years in a row (as of 2022). http://www.rentecdirect.com
Brentnie Daggett, Rentec Direct, 5412166000, [email protected]
SOURCE Rentec Direct