Rentec Direct Remains Committed to Rental Industry Clients with Online Services to Help Renters

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With new regulations and social distancing requirements becoming commonplace throughout the country, landlords and property managers can look to property management software provider, Rentec Direct, for ways to help renters during COVID-19.

Property management software provider, Rentec Direct, commits to keep employees safe while continuing to provide the tools and support clients need to continue service to the rental community.

“Rentec Direct’s goal is to keep employees safe and provide clients with the support and tools needed to meet their business needs and provide service to the rental community,” says Nathan Miller, Rentec Direct’s president.

Rentec Direct remains fully operational for property management and landlord clients who need online solutions to help renters during the COVID-19 pandemic.

With the safety and wellbeing of its employees in mind, Rentec Direct has implemented measures for the team behind the popular property management software company to work remotely. A remote work environment, allows employees to meet state and federal social distancing requirements and stay at home orders, while providing clients with continued support.

“Rentec Direct’s goal is to keep employees safe and provide clients with the support and tools needed to meet their business needs and provide service to the rental community,” says Nathan Miller, Rentec Direct’s president.

Rentec Direct reminds housing providers one of the best ways to serve renters during this time of uncertainty is to establish clear lines of communication and offer online solutions for renters under shelter in place or stay at home orders, like online rent payments and online maintenance requests.

Additionally, Rentec Direct recommends that landlords check in with their renters, as tenants will be looking to their housing providers for guidance and information about the security of their homes. Tenants should be informed of how to pay rent, how late fees are being handled, and what to do if a tenant does not have the funds to pay rent at this time.

To continue to help the housing industry, Rentec Direct reminds landlords, property managers, and investors that the company is maintaining its normal schedule of operations.

  • The Rentec Direct Client Success Team is available via email at success@rentecdirect.com and by phone during normal business hours at 800-881-5139.
  • The Rentec Direct Development Team will continue to work on system updates and new features for you.
  • Product Advisors are available for consultations at info@rentecdirect.com.
  • Rentec Direct’s Director of Client Experience, Janell, will continue to offer webinars and online learning opportunities for you. Check out the schedule here: Rentec Direct Webinar Schedule

For more information related to the rental industry and COVID-19 visit the Rentec Direct Blog.

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About Rentec Direct
Rentec Direct offers industry-leading property management software and tenant screening solutions for real estate professionals. Features include online rent payments, tenant and owner portals, the industry’s largest vacancy listing syndication network, full property, tenant, and owner accounting, 1099-MISC reporting, renter’s insurance, and more. Rentec Direct received the Real Estate Company of the Year Award in the 2019 American Business Awards, has been named to the Inc. 5000 List of Fastest-Growing Private Companies for three years in a row (as of 2019), and was also included on the 2017, 2018 and 2019 Entreprenuer360 list for Best Entrepreneurial Companies in America. http://www.rentecdirect.com

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Brentnie Daggett
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