Risks and Requirements Webinar – A Compliance and Operations Look into the Notice of Proposed Rule-Making

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The online event, sponsored by TCN and hosted by insideARM, will offer expert insights on how to interpret, prepare and comply with FCC regulation changes

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With an ever-shifting U.S. regulatory landscape, it is imperative for contact centers, collection agencies and the debt industry to remain vigilant, updated and educated on regulation changes. The free, 90-minute webinar will provide in-depth insights into six sections of the Notice of Proposed Rule-Making (NPRM) to identify the risks, requirements and opportunities associated with upcoming changes in FCC regulation.

The webinar, “Risks and Requirements: A Dive into the NPRM,” will be hosted by insideARM and sponsored by TCN, Inc.- a leading provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide. The live, online event will address changes to business practices, how to handle stressors and risks associated with NPRMs, how to comply with each section of the NPRM and more.

Webinar: Risks and Requirements: A Dive into the NPRM
Date: Thursday, August 8, 2019, 2:00 – 3:30 p.m., ET
For more information and to register: https://zoom.us/webinar/register/WN_llXoP_OAR_CZJA0OD7yWYQ


  • Boyd Gentry, Partner at the Law Office of Boyd W. Gentry, LLC
  • Susan Namm, Senior Director of 3rd Party Vendor Compliance Oversight at Navient
  • Joann Needleman, Practice Leader and Member at Clark Hill PLC
  • Clyde Murphree, Attorney at Murphree Law
  • Wendy Badger, Vice President of Corporate Compliance and Chief Compliance Officer at ECMC Group

About TCN
TCN is a leading provider of cloud contact center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. For more information, visit http://www.tcn.com/ or follow on Twitter @tcn.

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Jacob Westfall
Gabriel Marketing Group
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