Rush University System for Health Further Improves Patient Experience with Seamless Integration of Mytonomy Videos Through The Health Record

Share Article

Mytonomy and Rush University System for Health partner to improve patient experience and outcomes through convenient and consumer-friendly access to Mytonomy’s Patient Experience Cloud™ integrated with Epic MyChart.

Mytonomy video content integrated into My Rush app

Deploying Mytonomy into our Epic infrastructure brings us the combination of personalization and high-value content that’s easily accessible for our patients, which helps us continue to improve their experience, and build a trusting and loyal relationship with them...

Mytonomy, an enterprise SaaS company and film studio enabling healthcare’s digital front door, announced today that Mytonomy’s Patient Experience Cloud™ has been successfully integrated with MyChart at Rush University System for Health, affording patients a modern, more convenient way to access high quality, patient health information, remotely, through the patient portal.

Rush patients will now receive Mytonomy’s award winning microlearning content, tailored to their health conditions, delivered through their health portal via Mytonomy’s Patient Experience Cloud™, enabling patients to access Rush specific care instructions on any device, anytime, anywhere. The power of Mytonomy’s Patient Experience Cloud™, delivered through MyChart, provides an unparalleled consumer friendly experience to drive high levels of engagement and adoption through the patient portal.

“Deploying Mytonomy into our Epic infrastructure brings us the combination of personalization and high-value content that’s easily accessible for our patients, which helps us continue to improve their experience, and build a trusting and loyal relationship with them while providing the tools and knowledge they may want,” said Dr. Shafiq Rab, CIO, Rush. “In only the first week after implementation, we saw quick engagement with the content by our patients. In fact, we found that patients watch entire series of videos, just like they would if researching a non-medical topic on YouTube or Google.”

With the goals of delivering important, engaging, educational content to patients to build long-term trust and loyalty, while also maximizing patient value of the health portal, Rush partnered with Mytonomy to implement seamless access to Mytonomy’s video content. Patients can access the content through a single login to MyChart and the My Rush app via a secure Single Sign-On (SSO) using a FHIR API.

The Mytonomy Patient Experience Cloud™ digital engagment platform is now available on the App Orchard marketplace and Rush is the first health system to integrate Mytonomy’s 1,000+ originally produced educational videos, optimized for mobile streaming, into the health record, making this consumer-focused learning available to patients anywhere in their journey, and enabling them to preview their experience before their appointments as well as, go home with tailored care instructions ready for them to view whenever they were best suited to absorb that information.

The Mytonomy integration with Epic is a highly scalable patient engagement solution that automatically delivers targeted educational content to each patient based on their health history. Patients receive condition-specific video content and recommendations that span topics, including healthy pregnancy, hypertension, cardiology, diabetes, orthopedics, and more, all tailored to their health needs.

“Video is how most consumers learn something new, and health systems can now help patients with their self-care on any device at anytime to improve outcomes,” said Vinay Bhargava, President and Co-founder, Mytonomy. “Rush understands that and is taking a leadership position by bringing highly engaging content that meets patient demand for look-up learning, leading to improved patient experience and outcomes.”

These engaging and educational videos are just a few of the many consumer features within the My Rush app which is designed to deliver a digital front door strategy by enhancing the patient experience and provide convenient access in a single app. Patients can review their health record information, schedule appointments online, message providers or access virtual encounters such as on-demand video visits, and now watch highly engaging videos about their care instruction and conditions.

The My Rush app with Mytonomy’s patient education videos included is available for free in the App store and on Google Play.

About Rush
Rush University System for Health (RUSH) is an academic health system whose mission is to improve the health of the individuals and diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. RUSH comprises Rush University Medical Center, Rush University, Rush-Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, the College of Health Sciences and the Graduate College.

About Mytonomy
Mytonomy has a singular mission: empower people to become confident and active participants in their health. Being diagnosed with a health condition and navigating the health system is stressful and confusing, driving people to piece things together through web search, friends, and social media. Mytonomy’s Patient Experience Cloud™ enables health systems to build trusted, loyal, online relationships using award winning, microlearning video content delivered through an easy-to-use digital platform. With people spending an average of 30-40 minutes viewing Mytonomy’s short form video content, on any device, at any time, they learn how to care for themselves and take charge of their health achieving better outcomes. Providers save valuable time and generate better financial results across multiple patient encounters. Mytonomy is like a “Netflix for healthcare”, enabling healthcare’s digital front door. Learn more at

Epic and MyChart are registered trademarks of Epic Systems Corporation.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Paige Mantel
Follow >
Visit website