Saddleback Communications Grows Product, Engineering & Provisioning Teams

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Specialists Expand Support for Cloud Communications Solutions for Businesses

From Left to Right: Jeff Kramarczyk, Nick Makil and William Tucker

“Saddleback is excited to add these product, engineering and provisioning specialists to our growing team. They will enable us to develop additional product and service offerings and to continue to provide exceptional support for our valued customers.”

Saddleback Communications, a provider of world-class, fiber-based voice and data communications to business and residential customers in the Salt River Pima-Maricopa Indian Community (SRPMIC), has grown its team with the addition of three communications professionals who will support the company’s Voice, Internet, Ethernet Transport and Cloud Communications services for businesses.

Saddleback’s new team members include:

Jeff Kramarczyk, Product Manager: Kramarczyk, a 20-year veteran of the telecom industry, is responsible for product management across Saddleback’s service portfolio. He joins Saddleback after more than 15 years of experience in product management for several companies, including Fairpoint Communications, Windstream and McLeod USA.

William Tucker, VoIP Engineer I: Tucker brings extensive industry experience and troubleshooting skills to his new role where he supports Saddleback customers with provisioning, implementation and technical support as part of the NOC team. Previously, he spent 15 years with CenturyLink (and predecessors Global Crossing and Level 3). Most recently he was an IP Tech 3 working in Managed Services Activations for the company.

Nicholas Makil, LNP Specialist: Makil, a member of the Salt River Pima-Maricopa Indian Community (SRPMIC) where Saddleback is based, joined the company from Casino Arizona, a sister SRPMIC Community Enterprise. As a Local Number Portability (LNP) Specialist, Makil directly supports Saddleback’s number porting department.

“Saddleback is excited to add these product, engineering and provisioning specialists to our growing team,” said Ray Napoletano, Vice President of Sales at Saddleback. “They will enable us to develop additional product and service offerings and to continue to provide exceptional support for our valued customers.”

About Saddleback Communications
Saddleback Communications delivers advanced voice and data communications services over a carrier-class, redundant network to business and residential customers on the Salt River Pima-Maricopa Indian Community (SRPMIC). Saddleback Communications provides custom business communications solutions, including Unified Communications as a Service, Contact Center as a Service, Collaboration, SIP Trunking, point-to-point Ethernet and dedicated Internet Access. The company also leverages its state-of-the-art Fiber-to-the-Home (FTTH) network to deliver high-quality voice and high-speed Internet to residential customers. Learn more at http://www.saddlebackcomm.com.

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Phenecia Padilla
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