Santa Clara Family Health Plan (SCFHP) is proud to announce it has earned the National Committee for Quality Assurance (NCQA) Health Equity Accreditation for its Medi-Cal and Medicare programs.
SAN JOSE, Calif., Aug. 29, 2024 /PRNewswire-PRWeb/ -- Santa Clara Family Health Plan (SCFHP) is proud to announce it has earned the National Committee for Quality Assurance (NCQA) Health Equity Accreditation for its Medi-Cal and Medicare programs. Health Equity Accreditation focuses on the foundation of health equity work: building an internal culture that supports the organization's external health equity work; collecting data that helps the organization create and offer language services support and provider networks that are mindful of individuals' cultural and linguistic needs; in addition to identifying opportunities to reduce health inequities and improve care.
"We are honored to earn this prestigious distinction from NCQA," said Christine M. Tomcala, Chief Executive Officer of SCFHP. "In a community as diverse as Santa Clara County, recognizing that everyone has different cultural, racial, gender identity, and language needs is an important aspect of delivering quality health care. This accreditation was truly a team effort, and an excellent example of how the dedication and collaboration of our staff and partners can make a difference to our members."
NCQA's Health Equity Accreditation evaluates how well an organization complies with standards in the following areas: organizational readiness; race/ethnicity, language, gender identify and sexual orientation; access and availability of language services; practitioner network cultural responsiveness; culturally and linguistically appropriate service programs; and reducing health care disparities.
"The prevalence of racial and ethnic disparities has been a barrier to improving the quality of health care of many Americans for too long," said NCQA President Margaret E. O'Kane. "Organizations achieving Health Equity Accreditation are leaders in closing this gap, and NCQA commends them for their dedication."
Santa Clara Family Health Plan embedded health equity into its mission, vision, and values, and has made it our north star in providing access to care for our SCFHP Medi-Cal and DualConnect (HMO D-SNP) members. This accreditation signifies an important accomplishment toward our vision of Health for All. SCFHP looks forward to continuing to be a leader in health equity in Santa Clara County.
About NCQA
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA Accredits and Certifies a wide range of health care organizations. It also Recognizes clinicians and practices in key areas of performance. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA's website (ncqa.org) contains information to help consumers, employers and others make informed health care choices. NCQA can also be found at Twitter @ncqa and on LinkedIn at https://www.linkedin.com/company/ncqa.
About Santa Clara Family Health Plan
Santa Clara Family Health Plan (SCFHP) is a local, community-based health plan dedicated to creating opportunities for better health and wellness for all. In partnership with providers and community organizations since 1997, we work to ensure everyone in Santa Clara County has access to equitable, high-quality health care. With a strong commitment to integrity, outstanding service, and support for our community, we serve
more than 290,000 people through our Medi-Cal and Medicare health care plans. For more information, visit http://www.scfhp.com.
Media Contact
Chelsea Byom, Santa Clara Family Health Plan, 408-680-3175, [email protected], www.scfhp.com
SOURCE Santa Clara Family Health Plan

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