Customer interaction is the lifeline of our business. The Lounge allows us to scale this interaction directly between our users and the company.
SAN JOSE, Calif. (PRWEB) April 10, 2020
Securly, the leading K-12 student safety company, today announced the launch of The Lounge, their first online user community. Securly is a well-established name in online student safety—offering end-to-end solutions for K-12 districts, schools, and parents encompassing online and community safety, as well as device management.
The Lounge is a space for IT admins, principals, and educators across Securly’s 10,000 served schools to network with their peers, obtain relevant professional development and training, share best practices, and be up-to-date with Securly’s initiatives and offerings. The community provides a centralized, unified platform where users can have direct access to leadership, product managers, advocates, and education consultants from the company.
"It was evident from how engaged our customers already were with our support and customer success teams that they needed a transparent platform to communicate from,” said Will Patterson, Community Manager. “This community was built with that in mind. On top of fun content and professional development opportunities, we host discussion boards and challenges with engaging conversations and polls—most of which are run directly by product managers or thought leaders of the platforms customers use every day."
The Lounge is also an ideal place for admins to interact directly with and have their voices heard by the company. Chad Loveday, Network Administrator at Maryville City Schools in Tennessee, shares, "I love having a collaborative space where we can all exchange how we are using Securly and how we can make the product better.”
"Customer interaction is the lifeline of our business. The Lounge allows us to scale this interaction directly between our users and the company," said Rich Watson, Senior Vice President of Customer Success. "This will allow us to ensure our customers' student safety and classroom management goals are met, even as the company experiences rapid growth."
Email firstname.lastname@example.org to learn more information and join the community.
Securly, the leader in K-12 student safety, has a mission to keep students safe and productive at school and at home. The company offers the most comprehensive end-to-end student safety and device management solution for K-12 districts. Wherever digital devices are used, Securly’s cloud-based products work to filter content, manage apps, ensure compliance, alert schools to cyberbullying and self-harm, while engaging teachers, students, and parents. Securly’s patented automation and AI sentiment analysis, combined with 24/7 human monitoring by trained safety experts, protects over 10 million students each day. Awarded for innovation and customer service, Securly is headquartered in San Jose, California with offices on three continents.
For more information, visit http://www.securly.com.