ServiceMaster DSI Introduces New SRM Senior Living Practice Leader

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ServiceMaster DSI adds a position of Senior Living Practice Leader to their SRM organization. This practice leader will provide industry expertise for clients.

ServiceMaster DSI, the nation's largest owner and operator of ServiceMaster franchises and a leading provider of commercial property restoration services announced today they have promoted Jeanetta Favour into the newly developed position of Senior Living Practice Leader for their SRM brand. Jeanetta was selected for the role due to her continued excellence in both client service and industry leading expertise in the field of senior living. ServiceMaster DSI created the position to address a growing client need of shared best practices across senior living facilities as well as allow for dedicated solutions to meet the ever changing and always demanding needs of the senior living industry.

Jeanetta has been with SRM for nine years. In that time, she has demonstrated the highest level of expertise and dedication to helping clients. Whether this means coordinating resources such as emergency power for facilities after Hurricane Irma or stabilizing, drying and rebuilding senior living communities after Hurricane Harvey, Jeanetta always provides the critical resources no matter how challenging the situation. Prior to joining SRM Jeanetta spent over 14 years in the insurance risk management field. This expertise in insurance risk management gives her an extensive and unique understanding of disaster planning and recovery solutions through needs analysis, collaborative thinking and strategic planning.

“Jeanetta’s leadership in the senior living industry and unparalleled expertise regarding restoration and account service has been essential to our continued growth and industry leadership. By having a dedicated senior living practice leader SRM will be able to gain better insights into client needs and further enhance our service excellence for clients.” - Jim Boccher, President and CEO, ServiceMaster DSI

The fact that Jeanetta is typically working with clients and senior living facilities in some of their worst times, say following a hurricane, flood or fire, does not fall lightly on Jeanetta. In fact, Jeanetta places a high level of reliance on her abilities in these times because she knows what is riding on her expertise. “In this dedicated position I will be able to work more closely with senior living clients which will allow me to continuously grow my abilities to help in their time of crisis,” said Jeanetta. She continued, “Senior living facilities are both highly unique and highly rewarding. I enjoy the opportunity to help make the residents’ retirement years more enjoyable by ensuring them they can live their lives, knowing that when disaster strikes, they have someone they can count on to restore their homes and they can continue to enjoy their well-deserved retirement without fear and doubt about their future living arrangements.”

DSI Holdings is an ownership/management group headquartered in Downers Grove, IL specializing in providing residential and commercial disaster restoration services through the ServiceMaster DSI and ServiceMaster Recovery Management (SRM) brands. Starting with its first ServiceMaster license in 1981, DSI Holdings has grown to be the premier ownership group within the ServiceMaster network, amassing 87 licenses within the United States and serving as the flagship SRM operator. Through these brands, DSI services clients in all 50 states and its large loss team has provided commercial disaster restoration services in more than 20 countries around the world.

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Michael Ganda
ServiceMaster DSI
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