Servion recognized as Cisco Unified Contact Center Enterprise Authorization Partner in Canada

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With this certification, Servion is uniquely positioned to sell, deploy and support Cisco Unified Contact Center Solutions targeted at large enterprises.

Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider, has successfully expanded its Cisco offering into the Canadian market and is recognized as a Canadian Cisco Unified Contact Center Enterprise Satellite Authorization partner that can sell, deploy, and support, Cisco’s Enterprise Unified Contact Center solution portfolio.

Servion, a Cisco Advanced Technology Partner since 2006, employs over 250 Cisco-certified Contact Center Sales specialists, Pre-Sales Engineers, Implementation consultants, CX Managers and has implemented more than 200 Cisco-based contact center solutions. With one of the highest Net Promoter Score (NPS) in the industry (67+ FY 2019), Servion is excited to bring its expertise and innovation to its Canadian clientele. Apart from being Unified Contact Center Enterprise certified, Servion is also certified in Cisco WebEx Contact Center, Cisco Collaboration Specialization and Cisco Cloud and Managed Services Master Partner making us a one-stop-shop for all Cisco Contact Center and Collaboration services.

Servion is not only one of the few solution providers that can build, integrate, and support all of Cisco's contact center platforms (on-premise, cloud, hosted), it also has a team of contact center experts based in Canada that will leverage our global experience, tools, methodologies and IPs built over the last 25 years.

"Servion has been providing contact center solutions to some of the leading enterprises in Canada and this certification uniquely qualifies and strengthens Servion to deliver best-in-class contact center solutions to existing and prospective customers in the Canadian market” - Shiv Tasker, EVP Global Sales at Servion, “Our broad expertise on Cisco solutions and technologies gives us the ability to design and deliver innovative unified contact center enterprise solutions." 

About Servion  
Servion Global Solutions brings forward over 25 years of expertise, service excellence, and the trust of customer-centric brands to architect, implement, and manage Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses through innovation, digital transformation, and by leveraging the best available technologies while maximizing their existing investments. Our 1,000 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.  

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