Simon Kish Joins Impact 21 as New Principal Consultant for Retail and C-store Chains

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Kish brings additional expertise to Impact 21 in IT Strategic Planning, Program & Vendor Management, Change Leadership, Software Engineering, and more.


"Simon's dedication to integrity, curiosity, and customer focus ensures positive and profitable results for our clients. We are so fortunate to have him on our Project Management & Consulting team.” —Lesley Saitta, CEO, Impact 21

Impact 21, a retail consulting, analytics, and services company, welcomes Simon Kish to the team as a Principal Consultant. In this role, Kish will be instrumental in helping clients implement large-scale changes such as POS and e-commerce systems, as well as leading retail teams to successful business outcomes.

“Simon is a collaborative leader and resourceful problem solver,” said Impact 21 CEO, Lesley Saitta. “His dedication to integrity, curiosity, and customer focus ensures positive and profitable results for our clients. We are so fortunate to have him on our Project Management & Consulting team.”

Kish brings a wealth of knowledge and experience in IT Strategic Planning and Change Management, resulting in high-payoff deliverables that impact both top and bottom lines. He delivers strong technical leadership, high quality IT systems, and a passion for his customers. He has employed his expertise in several senior IT executive roles. As Principal of Jedi Resource, Inc. of Columbus, OH, Kish led the rollout, stabilization, and new operational procedures of order delivery services for several large Quick Service Restaurant brands. Additionally, he has worked with several companies to create IT organizational structures, POS systems, and digital channel strategies.

“I’m very pleased to join Impact 21. Their track record in leading customers to success is quite impressive. I’m looking forward to using my skills to truly make a difference. Our driving force is to achieve our goals of seeing new growth for our company and our clients,” said Kish.

Kish previously served at Ascena Retail Group as VP of IT Selling Systems, where he led e-commerce and store technology teams for all Ascena brands. His teams implemented new POS systems, EMV, and mobile point of sale at their more than 4,500 stores. Under his leadership, the e-commerce team migrated or built multiple e-commerce sites and order management systems to support the brands. While building these applications, Kish led the organizational change management and process change from waterfall software delivery to an Agile and Devops culture with a focus on quality and speed through automation in testing, building software, and deployments.

A native of Ohio, Kish attended Ohio Dominican College of Columbus, Ohio, to attain his Bachelor’s Degree in Computer Science and later his Master of Business Administration. Kish has served on several boards: Verifone Client Advisory Board, Starmount Client Advisory Board, and Oracle Retail Advisory Board.

For further information, please visit or call (859) 219-3040. Get timely updates on Twitter and connect with Impact 21 on Facebook and LinkedIn for insightful industry trends and best practices.

About Impact 21

Impact 21 was founded in 1998 by industry experts and former retailers, Lesley Saitta and Lisa Biggs. The company is headquartered in Lexington, KY.

By offering a proven business model for integration of business and technology strategies, as well as a world-class collaboration, project, and content management solution, we position companies to drive profitability and enhance their customer’s experience.

Our experienced team of industry experts bring real-world solutions to manage and execute initiatives of all sizes and impact. We have a passion for driving business alignment for our clients and bringing thought leadership to all the industries and clients we serve.

For more information please visit or call (859) 219-3040.


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John Centofanti
Creative Stream Marketing for Impact 21
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