Text Messaging and Robo Calling Boost Revenue by More Than $1,600 per Month
Raleigh, NC (PRWEB) July 29, 2013 -- SiteLink, the leader in self-storage management software worldwide, announces the roll-out of the SNA (Storage Network Advantage) Collections Manager integration to improve collections while reducing labor costs. The integration allows the SNA to send SMS text messages and place automatic robo calls to tenants based on their delinquent status in SiteLink. These messages remind tenants of their outstanding balances and offer the option to call an automated, 24/7 payment “hotline” to pay.
“The integration leads to more than just improved collections," said Markus Hecker, SiteLink's COO. "The SNA also lowers the risk of wrongful sales. Their telecommunications tools comply with state laws associated with each tenant's area code. The automation frees up managers who can focus on renting units instead of making collection calls."
The Collections Manager systematically monitors the status of all tenants in SiteLink Web Edition. Storage operators set up thresholds so that a tenant's past due balance generates a text message or robo call. Both calls and text messages offer tenants the option to pay past-due balances via the SNA’s around-the-clock payment phone line. SiteLink Web Edition logs notes for each SNA activity and records payments on the SNA's phone network in real time.
“Each of our stores increased revenue by more than $1,600 monthly after integrating SNA Collections Manager with Web Edition,” said Howard Pryor, US Storage Center’s Director of Operations. “Attendees of the 2013 SiteLink User Conference were excited to enroll in the program immediately, even prior to our official launch.”
SiteLink’s integration requires no monthly or daily administration and deploys text messages and robo calls as often as owners want. The SNA Collections Manager stops contacting tenants immediately after accounts become current.
Learn more about these and other SiteLink integrations at the 2013 Fast Track SiteLink User Conference on October 30, 2013 (just one day after the TSSA Fall Trade Show) in The Woodlands, TX.
About SiteLink:
With more than 6,500 installations worldwide, SiteLink Web Edition is one of the industry’s most popular software programs. Quality service, updates and user-friendly design make Web Edition a favorite of single- and multi-store operators alike. More than 70 of top 100 operators run Web Edition today. Regular, automatic updates deliver integrations with technology partners like RPOST, Late 2 Lien and DocuSign. Web Edition is highly scalable and easy to deploy. SiteLink does not bundle services and lowers operating costs by giving owners a choice in partners like web designers and credit card processors. At no additional charge, Web Edition integrates with platforms like smart phones, websites, listing services, INSOMNIAC KIOSKS and central mail providers. Powerful features like revenue management, built-in CRM, email and text messaging grow revenue and lower the cost of owning software.
Please contact Markus Hecker at (919) 865-0789 x1 or markus(at)sitelink(dot)com and visit sitelink.com for more information.
About Storage Network Advantage:
Storage Network Advantage launched in September of 2010 to leverage buying power for small and midsized self-storage operators around the country. Current SNA membership includes more than 800 storage owners and 20 vendors. The network is run by owners, for the benefit of other owners. The SNA uses every vendor partner in the daily operation of its own stores across the US.
Contact Howard Pryor of the SNA to learn more about the integration at (800) 615-7153 or howardp(at)usstorage(dot)net.
Emily Konides, SMD Software - SiteLink, http://www.sitelink.com, 919.865.0789 1, [email protected]
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