EDISON, N.J., March 5, 2019 /PRNewswire-PRWeb/ -- SmartLinx, a leader in workforce management solutions, today announced it received three awards at the 13th annual Stevie® Awards for Sales & Customer Service. The 2019 award presentation marks the fourth year in a row that SmartLinx garnered top honors for outstanding customer service and support.
SmartLinx received the following awards:
Silver Award
- Backoffice Customer Service Team of the Year – Technology Industries
Bronze Awards
- Best Return on Customer Service Investment
- Best Use of Technology in Customer Service – Computer Industries
The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world's leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
SmartLinx was chosen out of more than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year's competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.
"Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition," said Stevie Awards President and founder, Michael Gallagher.
Entries were considered in 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
"I'm very proud of the outstanding SmartLinx customer service teams provide every day and grateful their dedication is being recognized internationally," said SmartLinx CEO Marina Aslanyan. "SmartLinx values our close partnerships with clients and is committed to providing expert guidance to ensure they receive the maximum benefits the SmartLinx workforce management suite offers."
SmartLinx is in the business of optimizing human potential through a single unified workforce management suite—from scheduling and time & attendance to payroll and compliance and more.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at http://www.StevieAwards.com/sales.
About SmartLinx
SmartLinx makes work, work better. Used in thousands of leading organizations, the SmartLinx solutions suite helps manage people and processes by harnessing the power of real-time data. Its solutions suite includes talent acquisition and onboarding, human resources, benefits and payroll, time & attendance, scheduling, compliance, and business analytics. For more information visit SmartLinxSolutions.com or call 877-501-1310.
SOURCE SmartLinx Solutions
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