BLUE BELL, Pa., Feb. 11, 2021 /PRNewswire-PRWeb/ -- Self Storage Manager, Inc., Total Solutions Provider for the self-storage industry, today announced that Snapbox Self Storage, a large multi-facility self-storage operator with locations spread across multiple states has successfully implemented Self Storage ManagerTM (SSM) enterprise management software across 30+ facilities.
"After an exhaustive search of management platforms, Snapbox Self Storage is excited to partner with a technology company that understands the frequently changing dynamics of the self storage industry and willing to work closely with us to meet our rapid expansion plans. We found SSM to be the perfect choice" said Matt Lang, Chief Operating Officer of Snapbox Self Storage. "We are very pleased with the availability and flexibility shown by the entire SSM team to ensure smooth conversion of all our properties quickly, including some properties even over the weekend and through the holidays. The whole conversion process itself was well planned and executed in a very professional, efficient, and timely manner. Additionally, Snapbox implemented a new website launched by SelfStorageAdvisor.com with a full integration empowering Snapbox to compete at a higher level in the digital marketplace. We look forward to a long-term and mutually beneficial partnership with Self Storage Manager, Inc."
"We are delighted to have yet another large operator Snapbox Self Storage join our fast-growing customer base and are fully committed to providing all required assistance to Snapbox in meeting their ambitious growth plans. Our proven expertise and approach of assigning a dedicated project team to large operator conversions enabled us to onboard all Snapbox facilities to SSM platform within a very short period of time" said Kat Shenoy, President & CEO of Self Storage Manager, Inc. "2020 has turned out to be the best year in our company's history, mainly due to the continued growth of several of our clients and conversion of several large and multi-facility operators to SSM. We are thankful to the strong support we have been receiving from our client base and we expect to grow significantly in 2021 and further increase our market share, as the self-storage industry continues to grow."
About Snapbox Self Storage
Snapbox Self Storage is multi-facility operator that aims at providing efficient and comfort to all self storage needs of their customers. With over 30 locations spread across 8 states, they offer several unit sizes to fit specific needs of their customers for both short- and long-term storage. Additionally, they also offer various supplies at all of their locations with ready to move in units when available.
About Self Storage Manager, Inc.
Self Storage Manager, Inc. offers a complete suite of products and services that include Self Storage Manager TM - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion `ratios, cost per lead, capture cost per lead, cost per rental & measure ROI on advertising campaigns; SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls; Customer Portal- A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and Lead Aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact Self Storage Manager, Inc. at 800-469-1740 Ext. 1, or by visiting http://www.selfstoragemanager.com or email us at [email protected].
John Rohan, E-SoftSys LLC, +1 (800) 469-1740 Ext: 1, [email protected]
SOURCE Self Storage Manager