TORONTO (PRWEB) September 10, 2019
SoftwareReviews, a division of world-class IT research and consulting firm Info-Tech Research Group, has published its 2019 Enterprise Content Management (ECM) Data Quadrant Awards, naming six gold medalists in the space:
ECM is a critical part of information management, involving strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents related to organizational processes. Today’s ECM solutions include process management, customer experience management, partner eco-system management and analytics functionality with increasingly user-friendly interfaces.
Vendors who excelled in the SoftwareReviews user survey were not necessarily the most expensive or high-profile brands, but they focus on helping their customers find and work with the content that’s important to them with a complete and seamless experience.
According to Andrea Malick, Director, Research - Data & Analytics, “ECM solutions need to integrate with other productivity and collaboration tools as part of an information ‘community,’ serving up the files we need wherever we are working and driving the course of commerce. Vendors need to support their users in adopting a new information culture, moving away from file-folder thinking and towards searchable, more flexible knowledge stores.”
About SoftwareReviews Data Quadrant Awards and Software Reports
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend and vendor experience. Full vendor evaluations are available in SoftwareReviews’ in-depth software evaluation reports at http://www.softwarereviews.com.
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.
By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
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