SoftwareReviews Announces Privacy Program Management Award Winners

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Proteus NextGen Data Privacy, Smart Global Privacy, and OneTrust are 2021 Privacy Program Management champions.

Privacy Program Management Emotional Footprint reveals top three champions.

Privacy Program Management Emotional Footprint reveals top three champions.

In general, Privacy Program Management users were most satisfied with vendors being respectful and showing integrity – and were most dissatisfied with vendors over-promising.

SoftwareReviews, a division of world-class IT research and consulting firm Info-Tech Research Group, has published its 2021 Privacy Program Management Emotional Footprint Awards, naming three vendors as champions. The following vendors are leaders according to the feedback provided by their end users via SoftwareReviews’ comprehensive online survey:

  • Proteus NextGen Data Privacy
  • Smart Global Privacy
  • OneTrust Privacy Management

What makes the SoftwareReviews Data Quadrant different? We include aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation to create a powerful indicator of overall user feeling toward the vendor and its product – all from the software users’ point of view. We call this insight the Net Emotional Footprint.

“Thanks to the fast-changing data privacy landscape, our increasingly connected work and home lives, and greater end-user awareness of how personal data is being used, strong data privacy program management has never been more crucial,” said Cassandra Cooper, senior research analyst, Info-Tech Research Group. “To effectively manage these exploding volumes of data and adhere to the long and growing list of data privacy regulations, business and IT leaders alike are increasingly turning towards software solutions that manage personal data and optimize data mapping and discovery. These solutions are essential for maximizing data privacy program performance and privacy compliance, as well as solidifying employee, customer, and end-user trust.”

Proteus NextGen Data Privacy, with a Net Emotional Footprint of +96, was top-ranked for efficiency, saving time, product enhancement, innovation, security, and reliability. Smart Global Privacy, with a Net Emotional Footprint of +92, was recognized for trustworthiness, performance enhancement, and continuous improvement. OneTrust Privacy Management, with a Net Emotional Footprint of +86, scored strongly for respectfulness and integrity.  

In general, Privacy Program Management users were most satisfied with vendors being respectful and showing integrity – and were most dissatisfied with vendors over-promising. 

About SoftwareReviews Emotional Footprint Awards and Software Reports: 
SoftwareReviews Emotional Footprint Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Emotional Footprint Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at https://www.softwarereviews.com.

About SoftwareReviews: 
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

For more information, please contact: 
Carmi Levy 
Director, Public Relations, Info-Tech Research Group 
clevy@infotech.com 
519.859.6458

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