SoftwareReviews Emotional Footprint Awards names 2019 Application Performance Management (APM) Emotional Footprint Champions

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SoftwareReviews names SolarWinds AppOptics, IBM Cloud App Management, Radware App Monitoring and Dynatrace as the Emotional Footprint Champions in the Application Performance Management (APM) software category, according to their users.

Application Performance Management Emotional Footprint Diamond

SoftwareReviews, a division of world-class IT research and advisory firm Info-Tech Research Group Inc., has published its 2019 Application Performance Management (APM) Emotional Footprint Awards, naming four medalists in the space:

  • SolarWinds AppOptics
  • IBM Cloud App Management
  • Radware App Monitoring
  • Dynatrace

The APM category is a sub-category of the Application Development and Management umbrella. APM is the monitoring and management of performance and availability of software applications. APM detects and diagnoses complex application performance problems in order to maintain an expected level of service.

According to Andrew Kum-Seun, Research Manager, Application Development and Portfolio Management, at Info-Tech Research Group, “Today’s product-oriented and DevOps organizations are fully aware of their products’ value and will proactively address potential issues before they pose a risk to stakeholders. Application performance management (APM) solutions give IT teams, stakeholders and product owners the critical insights to maintain and enhance product health and stability.”

The indicators separating the Emotional Footprint Champions from others in the category are the exceptional scores in service experience, conflict resolution, negotiation and contract, strategy innovation and product impact. For more on vendor categories and their emotional footprints, please visit softwarereviews.com.

About the Emotional Footprint Awards and Software Reports

The SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Our scoring methodology aggregates these ratings across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

About SoftwareReviews

SoftwareReviews is a division of Info-Tech Research Group Inc., a world-class IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.

By collecting real data from IT and business professionals, SoftwareReviews’ methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software. Visit softwarereviews.com to see where vendors appear on data quadrants, emotional footprint diamonds, and to access reports.

For more information, please contact:
Indrani Ray-Ghosal
Vice President, Communications & Brand
1-888-670-8889 ext. 3227

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