Son Tours Inc. Nominated For Gwinnett Chamber of Commerce Award

Share Article

Educational Tour Company Lauded for Outstanding Customer Service During Covid-19 Crisis

News Image

Son Tours Logo

Son Tours went above and beyond to help my students and their families during the crisis.

Son Tours Inc. is pleased to announce that it has accepted a nomination from the Gwinnett Chamber Small Business Awards. The Gwinnett Chamber, a leading advocate and innovative resource for businesses, annually showcases businesses that dare to start, sustain, and succeed.

Son Tours was nominated by Daniel Chang, a Social Science/ASB teacher at Newton Middle School in Hacienda Heights, California. Chang was motivated to do so by Son Tours’ response to the school’s canceled educational tour.

“Son Tours went above and beyond to help my students and their families during the crisis,” said Chang. “Our trip was canceled for safety reasons only two weeks prior to departure. Son Tours immediately reached out and offered an almost 100% refund for the trip without any hesitation. This was a blessing for many of my student's families that were hurt financially early on. I have read many stories online on how some of the major tour companies only provided credit for future travel for each individual student. Son Tours kept our students and their families as their top priority.”

“To us, this was never a financial question,” said John Nelson, CEO of Son Tours. “It was a question of the right thing to do. We’ve built our business on long-term relationships, and we felt a responsibility to not add additional stress to schools and parents during this unprecedented time. This crisis will end, but our commitment to fairness and to maintaining true partnerships with our clients will not. We’d like to thank Daniel for nominating us for this award, and also the Gwinnett Chamber of Commerce for their consideration.”

The awards ceremony will be held Friday, November 20 from 11 a.m. to 1:30 p.m. at the Infinite Energy Forum with both in-person and online attendance options.

About Son Tours
Founded in 1996 in Atlanta, Georgia, Son Tours Inc. is a student travel agency that has been providing high-quality, full-service educational tours for over 20 years. They maintain a 95% retention rate and an A+ rating with the Better Business Bureau because they put the needs of their clients and their students first. For more information, please visit http://www.son-tours.com.

About the Gwinnett Chamber Small Business Awards:
The Gwinnett Small Business Awards showcase those that dare to start, sustain, and succeed and the community that supports them. They believe that now, more than ever, it is critical that we celebrate those who are up to the challenge. For more information, please visit http://www.gwinnettchamber.org/small-business-awards.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

John Nelson
Son Tours
+1 (800) 416-8212
Email >
Visit website

Media