OAKLAND PARK, Fla. (PRWEB) February 12, 2021 -- Specialized ECU Repair is currently seeking a customer service representative to join their team in the South Florida area. As clients often have questions about engine control units and concerns about their expensive vehicles, Specialized ECU wants to ensure that it is ready at a moment’s notice to handle any customer inquiry directly and clearly.
“I would say a passion for learning about cars is the most important thing for one of our service reps to have,” said Jorge Morales, owner and general manager of Specialized ECU Repair. “We work on a variety of makes with many unique parts, and we have a lot of information available online already. However, many of our customers feel more comfortable hearing the answers from a person at our business rather than discovering the information themselves.”
In an effort to provide transparency and helpful resources, Specialized ECU Repair—also known as ECU Doctors—offers a wealth of useful information on their website already. Visitors can navigate to the “Questions?” tab to discover answers to frequently asked questions, product instruction manuals, and even a YouTube channel full of walkthrough videos from Morales himself.
However, customers still prefer a personal touch to their service, and Morales is determined to bring in a service representative that can assist in that regard.
“With so many of our clients driving premium makes and models, we think it’s very important to keep them informed on what can take place under the hood of their cars,” Morales continued. “But with so much of our existing staff already busy with repairs, we need to bring someone in that can operate as our front-line representative when customers call directly with questions or concerns.”
As a result, Specialized ECU Repair is seeking candidates with some customer service experience on phones, as well as a passion for learning about cars. While reps will not be expected to know the inner workings of an engine computer right away, a willingness to absorb new information will be important towards succeeding in this role.
Candidates interested in applying may send their resume, a cover letter, and other materials relevant to their application to [email protected].
About Specialized ECU Repair
Specialized ECU Repair is the most trusted source of information and repairs for European Engine Control Units in the USA. Our main objective is to solve our customer’s ECU problems and to get their cars back on the road. We pride ourselves in sharing free technical information and support, which compliments our services.
We proudly service a variety of high end makes including Porsche, BMW, Ferrari, Jaguar, and Maserati. For more information on how the ECU Doctors at Specialized ECU Repair can help resolve issues with your car, please call 954-652-1496 or contact us at our website.
Jorge Morales, Specialized ECU Repair, https://www.ecudoctors.com/, 19546521496, [email protected]