Specialty's Chooses Legion’s Demand-Ready Labor Platform to Solve One Tough Labor Cookie

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Specialty's Cafe is using Legion's AI-powered labor platform for end-to-end scheduling and forecasting across their 54 locations in California, Washington and Illinois.

Legion Technologies, the Demand-Ready Labor Platform for today’s workforce, announced that Specialty's Café & Bakery is live with Legion for end-to-end scheduling and forecasting across their 54 locations in California, Washington and Illinois. Specialty’s is using Legion’s AI-powered demand-ready labor platform to forecast catering demand and match it with labor, and to automate scheduling based on customer demand, the demands of their business and the preferences of their employees.

Specialty’s blends the best proven food techniques with the advantages of modern technology ordering, and hand-produces delicious culinary creations in each store daily for Café customers and Business Catering clients. Their focus on the application of technology to make better products and manage their business effectively drove them to find the best-in-class labor platform to match demand with labor and delight their customers with exceptional service. “We are strategic about our use of technology,” said Pau Cortes, CEO at Specialty’s, “Legion proved to us that the application of AI for forecasting demand, and scheduling labor accordingly can help us stay a local customer favorite and a preferred corporate caterer for companies of all sizes.” Legion’s forecasting capabilities, powered by machine learning algorithms, will be applied to anticipate demand, especially on the catering side of the business, taking into consideration internal drivers such as historical figures, sales growth and promotions, alongside external drivers that range for nearby events to weather conditions around their locations. Forecast in hand, the system will match demand with employee preferences, engaging them through an intuitive mobile app that takes care of it all.

Sanish Mondkar, CEO of Legion Technologies, emphasized the importance of AI in Legion’s labor platform. “This level of precision in forecasting, which we consistently see at a 98% accuracy level, could not be possible without the use of Artificial Intelligence, which can ‘see’ patterns humans often miss, due to the increasing complexities and competitiveness in the restaurant industry, and apply them instantly.”

About Specialty’s

Since 1987, Specialty’s Café & Bakery has combined a unique selection of fresh-baked goods with premium ingredients and the convenience of technology. Specialty’s operates restaurants in California, Washington and Illinois that feature bakery favorites, sandwiches, salads, cookies and more. Customers can order in-store using self-serve kiosks or online at Specialtys.com for business catering delivery, including same-day orders, or personal pick-up in as little time as 15 minutes. Specialty’s serves as a destination for local customers as well as a corporate caterer for companies from start-ups to the Fortune 500 to which it offers a unique option to send Group invitations ahead of a meeting that will let your guests pick exactly what they want from our menu based on your preset budget. For more information, please visit https://www.specialtys.com.

About Legion Technologies

Legion’s demand-ready labor platform modernizes the hourly workforce management experience for both employers and employees. Legion enables companies to provide superb customer experiences by accurately forecasting demand and staffing the right employees at the right times. The automated platform uses machine learning to forecast demand across all channels and artificial intelligence match employees to demand in a manner which satisfies all business needs while considering employee skills, experience, and work preferences submitted via Legion’s mobile application. The result is greater labor efficiency and higher employee engagement, all delivered via a smarter and easy to use platform. Legion is used by dozens of companies with locations across the United States. Legion is venture-backed by Norwest Venture Partners, First Round Capital, Webb Investment Network and XYZ Funding, and is headquartered in Redwood City, California. For more information, please visit http://www.Legion.co.

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Juan Carlos Velten
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