Spirion Helps TaxSlayer® Maintain Business Continuity During COVID-19 Work From Home Order and Height of Tax Season

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Protects sensitive consumer information from inadvertent disclosure as 500 staff members shift to work from home within 48-hours of statewide mandate

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“Spirion provides the level of protection we need without negatively impacting productivity," said Michael Blache, TaxSlayer’s Chief Information Security Officer.

Spirion, the leader in data protection solutions, today announced the successful deployment of its data protection platform at TaxSlayer. Spirion gave the cloud-based DIY tax preparation software company greater agility to rapidly and securely transition its staff to work from home (#WFH), helping them maintain business continuity during the country’s Coronavirus lockdown, which was also their busiest time of the year.

On April 2, Georgia Governor Brian Kemp issued a statewide shelter-in-place order, less than two weeks before the country’s annual tax filing deadline. Within 48-hours of the mandate, Augusta, Georgia-based TaxSlayer transitioned its 300 seasonal call center staff and 200 permanent employees to work remotely, processing millions of consumer tax returns while ensuring that all filings were secure—from the point of entry, through processing, and to the data center.

Having implemented Spirion before the state’s shelter-in-place order, TaxSlayer is confident that consumers’ personal data does not live on employee workstations, but instead, is secure in their data center. Seasonal tax specialists can safely work from home since each laptop has a Spirion agent, which either locks personal data down on the endpoint or remediates the information.

“Spirion is the perfect solution and something for which we have been actively searching for a long time, even trying several alternatives, but without finding the right tool for our needs,” said Michael Blache, TaxSlayer’s Chief Information Security Officer. “Spirion provides the level of protection we need without negatively impacting productivity. Employees used to complain about previous products that we tried to implement because they would disrupt their work. With Spirion, those complaints have dropped to zero.“

“We are pleased to have helped TaxSlayer maintain business continuity during such an unprecedented event as our country’s Coronavirus lockdown,” said Jason Abbott, Spirion’s Director of Global Channel Sales and Alliances. “By automating their privacy process in a frictionless manner, TaxSlayer can protect what matters the most—the personal data of their customers and staff—while maximizing employee productivity and managing enterprise risk, freeing Michael and his team to focus on other critical business needs.”

Looking to the future, TaxSlayer will continue working with Spirion to expand its auditing of personal data, as well as scanning structured data in their SQL databases to ensure that it is following their internal policies.

About Spirion
Spirion has relentlessly solved real data protection problems since 2006 with accurate, contextual discovery of structured and unstructured data; purposeful classification; automated real-time risk remediation; and powerful analytics and dashboards to give organizations greater visibility into their most at-risk data and assets. Spirion’s data protection software enables organizations to reduce risk exposure, gain visibility into their data footprint, improve business efficiencies and decision-making while facilitating compliance with data protection laws and regulations. The award-winning company was recently ranked by CIOReview magazine as one of the “20 Most Promising Compliance Technology Solution Providers of 2019,” and received top honors for International Data Protection Solution, Postsecondary Enterprise Solution, and Governance, Risk & Compliance Solution in the 18th Annual American Business Awards.

Twitter: @Spirion

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Elisabeth Cullivan Thomas
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