Spitzer Acura receives 2020 CarGurus Top Rated Dealer Award for Excellence in Customer Experience

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Spitzer Acura, a member of the Spitzer Auto Group, was named a 2020 CarGurus Top Rated Dealer. Dealerships must have received the highest average review rating from shoppers on the CarGurus platform in order to be eligible for this award.

We look forward to maintaining and developing trusted relationships with both our current and future customers, and we will strive to provide this same level of excellence in the years to come.

Spitzer Acura today announced that it has received the honor of being named a 2020 CarGurus Top Rated Dealer. The CarGurus Top Rated Dealer awards are given to car dealerships that have received the highest average review ratings from shoppers who have submitted dealership reviews on the CarGurus platform. CarGurus uses verified dealership ratings along with other factors like pricing analytics to help shoppers search for a great deal on a vehicle.

“We are thrilled to recognize Spitzer Acura as a 2020 Top Rated Dealer,” said Ashley Karr, Vice President of B2B Marketing at CarGurus. “Customer reviews are at the core of CarGurus’ transparent shopping experience, and is a part of why shoppers have come to trust us. The Top Rated Dealer program gives dealerships like Spitzer Acura the opportunity to showcase their customer service excellence, and we applaud their high standards.”

“Spitzer Acura believes that providing excellent customer service is central to our business, and we are honored to be named a CarGurus Top Rated Dealer in 2020,” said Adam Drakulic, General Manager at Spitzer Acura. "We look forward to maintaining and developing trusted relationships with both our current and future customers, and we will strive to provide this same level of excellence in the years to come.”

CarGurus invites shoppers to review and rate dealerships with whom they have interacted during their car shopping experience on the CarGurus platform. Dealer ratings and reviews are visible to the public on the site, and they are also factored in the algorithm that CarGurus uses to rank search results for shoppers.

About CarGurus
Founded in 2006, CarGurus is a global, online automotive marketplace connecting buyers and sellers of new and used cars. The Company uses proprietary technology, search algorithms and data analytics to bring trust and transparency to the automotive search experience and help users find great deals from top-rated dealers. CarGurus is the most visited automotive shopping site in the U.S. (source: Comscore Media Metrix® Multi-Platform, Automotive – Information/Resources, Total Audience, Q4 2019, U.S. (Competitive set includes: CarGurus.com, Autotrader.com, Cars.com, TrueCar.com)). In addition to the United States, CarGurus operates online marketplaces in Canada, the United Kingdom, Germany, Italy, and Spain. To learn more about CarGurus, visit http://www.cargurus.com.

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