ATLANTA, June 2, 2020 /PRNewswire-PRWeb/ -- Square partner PoppinPay is rolling out an innovative new curbside pickup solution for Square businesses in the wake of the COVID-19 crisis.
Ongoing statewide closures have been especially hard on restaurants. The economic environment has made it necessary for restaurants to quickly adapt new processes if they want to stay in business, and curbside pickup is fast becoming a favorite solution for customers who don't want to pay for delivery.
A recent survey by researcher Bizrate Insights found curbside more than 40 percent of respondents had used some form of curbside pickup option by April 2020. In the same survey, those who had said they used curbside pickup in the last month more than doubled over the course of April.
"Curbside pickup is still relatively new to the industry, but it's one of the fastest growing segments of restaurant service," said PoppinPay Chief Revenue Officer Michael White. "The trend will only continue as customers form new habits and continue to shy away from sit-down experiences during the pandemic."
The challenge for most restaurants is in implementing an automated ordering solution.
Within the Square mobile order ahead app (powered by PoppinPay), customers can now choose a "curbside pickup" option with dedicated fields for vehicle information and special instructions.
Upon arrival, customers can notify the restaurant with a single button tap, with arrival notification options customized to each business's preferences: email, text, or automated phone call. This streamlined check-in feature allows customers to stay connected to restaurants and complete their check-in all within the application itself – no need to call.
Additionally, PoppinPay also integrates with Square Loyalty. Restaurant owners can apply their established loyalty reward settings and configurations in the PoppinPay portal, allowing customers to view points, rewards, and other eligible benefits straight from the application itself.
With the restaurant industry facing unprecedented change, PoppinPay's solution will help business owners provide safer, more efficient shopping experiences for both customers and employees.
Since 2017, PoppinPay has been a leader in white-label hospitality applications, with a focus on mobile and online order ahead solutions tailored specifically to Square's point-of-sale system on Android and iOS. The integration of curbside pickup and Square loyalty are just two of PoppinPay's latest solutions for helping restaurant owners grow their businesses in safe and responsible ways.
For more information, email at [email protected].
SOURCE PoppinPay, LLC
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