SugarCRM Elite Partner Faye Business Systems Group Releases New Sugar Jira Integration

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FayeBSG announces major updates to Sugar Jira Integration, the leading CRM to Project Management integration

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Faye Business Systems Group is a technology consulting and software company that helps companies grow by working with them to implement and create innovative, effective financial and business systems. As the SugarCRM Global Reseller of the Year and a SugarCRM Elite Partner, FayeBSG is known for their SugarCRM integrations with Jira, Sage 100, Quickbooks, Ytel, Intacct, Constant Contact, Authorize.Net, Box, and more.

FayeBSG is the creator of the industry-leading SugarCRM Jira Integration, which gives Sugar users the ability to monitor and track Jira issues from within their CRM platform. The Sugar Jira integration by FayeBSG is the most comprehensive project management CRM solution in the SugarCRM ecosystem.

Today FayeBSG has announced major updates to their Sugar Jira integration including enhanced functionality for reporting, worklogs, and issues. Updates include:

  • New Jira Users module, which replaces the old dropdown list for the Assignee and Reporter field
  • New Worklogs module, which allows the integration to sync worklogs into Sugar and then link them to an issue and the Jira user record
  • New automatic link between matching email addresses for the same Jira user and Sugar user email address

Click here to learn more and schedule demos of the SugarCRM Jira Integration by FayeBSG

Other key benefits of the Sugar Jira integration include:

  • The ability to monitor and track Jira issues from within Sugar
  • Use standard Sugar dashboards to track issues in Jira by account, type, and priority
  • Dashlets are available for the Home Screen which displays Jira Open Issues, ordered by Priority (as with Jira view)
  • A Jira Custom Module which displays Jira Issues, with Project and Assignee reporting available
  • Custom Modules enables a user to create a Jira issue from within Sugar, and assign them to the relevant user
  • Dashlets for viewing Issues past due or issues due today / this week
  • And much more!

View a video overview of the Sugar Jira Integration here.

About FayeBSG

Faye Business Systems Group is a technology consulting and software company that helps growing companies become more profitable by working with them to implement innovative and effective financial and business systems. In addition to being named the SugarCRM Global Reseller of the Year, FayeBSG is also a leading partner with Sage, Ytel, Acumatica and a variety of custom software solutions.

FayeBSG is known for their SugarCRM integrations with Jira, Ytel, Sage 100, Quickbooks, Intacct, Constant Contact, Authorize.Net, Box, Jira, and more. Services include project management, software implementations, consulting, training, custom development, and support.

Specializing in software implementations for a variety of industries, FayeBSG has customized successful CRM platforms for a variety of mid-market businesses. FayeBSG helps companies grow by implementing, customizing and integrating leading software solutions.

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Jesse Heller
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