A reported 85% of clinicians lose 1+ hours a day to administrative tasks, taking critical time away from patient care
HOUSTON, Oct. 8, 2024 /PRNewswire-PRWeb/ -- symplr®, a leading provider of enterprise healthcare operations software, has released its third annual Compass Survey revealing technology use, impact, and decision- making from leaders at top U.S. health systems. Findings show that despite progress, there is still work to do to align IT, operations, and clinicians in the year ahead. The 2024 survey found that 51% of hospitals and health systems have more than 50 different software solutions in use, but that number is slowly declining each year from 55% in 2023 and 60% in 2022. The majority of respondents (82%) agree that streamlining operational processes, workflows, and software is the best way to improve productivity. The results are published in the 2024 symplr Compass Survey Report, "From Pressure to Progress: Healthcare Operations & the Path Forward for Clinical, Operational & IT Leaders."
"Healthcare operations technology provides an opportunity to enable progress toward the ultimate goal of enhanced patient care," said BJ Schaknowski, symplr CEO. "But to achieve these goals, we must unify IT, administrative, and clinical teams around a connected and efficient approach to software. One that addresses healthcare's pressing challenges from staffing shortages and low margins to cybersecurity and inefficient systems."
"Technology has the power to restore precious moments that are often lost due to the heavy demands of administrative tasks," said Susan Brown, Ph.D., RN, Senior VP of Patient Care Services & Chief Nursing Officer at City of Hope. "One hour or more back each day would make a world of difference in both the patient care experience as well as clinician's work-life balance. Every minute saved is a minute more spent at a patient's bedside or with friends and family."
The 2024 Compass Report - Healthcare Research Findings:
- Divided Priorities: IT leaders (40%) now say cybersecurity is their organization's top threat, while clinicians (51%) and operational leaders (43%) cite burnout/staffing challenges.
- Wasted Time: 85% of clinicians and the majority of respondents in all three functional areas (53%) waste more than an hour each day on administrative tasks that could be significantly reduced or eliminated using software.
- Fragmented Solutions: 40% of IT leaders report at least 150 solutions in use, yet nearly half of IT respondents (48%) have not audited their organization's software within the past year, and nearly 80% see an opportunity for consolidation.
- Shadow IT: While IT leaders acknowledge the opportunity for better alignment between IT, operations, and clinicians, most (81%) also report unvetted "shadow IT" software purchases in departments, introducing significant risk to healthcare organizations.
- Buying Influence: Looking ahead, clinicians (72%) think they should have more influence in software purchasing decisions, while IT (60%) and operational leaders (51%) are more hesitant about involving clinicians in software decisions. Only 57% of clinicians agree that their hospital operations software enables them to provide the best possible patient care.
To access the full survey findings, download the 2024 symplr Compass Survey.
Methodology: The 280+ survey respondents were comprised of clinicians, operations, and IT leaders. symplr partnered with the College of Healthcare Information Management Executives (CHIME), the professional organization dedicated to serving CIOs, CMIOs, CNIOs, chief digital officers, and other senior healthcare IT leaders. Of the respondents, 33% hold clinical roles within their organizations, 29% work in IT, 36% are involved in operations, and 2% are other.
About symplr
symplr is a leader in enterprise healthcare operations software and services. Trusted by leaders for more than 30 years, our solutions are found in 400+ U.S. health plans and 9 of 10 U.S. hospitals where our cloud-based solutions drive better operations for better outcomes. Our provider data management, workforce management, compliance, quality and safety, and contract and supplier management solutions improve the efficiency and efficacy of healthcare operations. This enables caregivers to quickly handle administrative tasks, so they have more time to do what they do best: provide high-quality patient care. Learn how at http://www.symplr.com.
Media Contact
Ashley Richardson, symplr, 6172756519, [email protected]
SOURCE symplr
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