Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

Syncron Again Named a Leader, Mize Named a Major Player in IDC MarketScape: Worldwide Manufacturing Service Parts Management Applications in 2021-2022

The 2021-2022 IDC MarketScape cited Syncron and Mize's breadth and depth of capabilities, robust support offering, and heavy focus on innovation as key strengths in the assessment.


News provided by

Syncron

Dec 21, 2021, 08:30 ET

Share this article

Share toX

Share this article

Share toX

Syncron has been named a Leader in IDC's 2021 - 2022 vendor assessment for Worldwide Manufacturing Service Parts Management for the second consecutive year.
Syncron has been named a Leader in IDC's 2021 - 2022 vendor assessment for Worldwide Manufacturing Service Parts Management for the second consecutive year.

ATLANTA, Dec. 21, 2021 /PRNewswire-PRWeb/ -- Recently merged aftermarket service solutions leader, Syncron, and field service solutions provider, Mize, today announced each were positioned in the IDC MarketScape: Worldwide Manufacturing Service Parts Management Applications 2021-2022 Vendor Assessment[i]. Syncron was named a Leader and Mize was named a Major Player. Syncron is providing a complimentary excerpt of the IDC MarketScape report here.

The IDC MarketScape report is a rigorous competitive evaluation of manufacturing service parts management solution suppliers available in the global market. According to the IDC MarketScape, the eight vendors covered in the assessment represent the industry providers that are most representative of any manufacturer's selection of service parts management solutions. Using a stringent scoring methodology that incorporates both qualitative and quantitative criteria, IDC compiles results in a single graphical illustration of each vendor's position within a given market. The IDC MarketScape offers buyers an objective, clear customer-influenced framework, through which the product and service offerings, capabilities, strategies, and current and future market success factors can be meaningfully compared.

“Syncron solely focuses on helping manufacturers transform the service business to be a driver of growth and revenues and now joined by Mize, is able to go further to deliver the core functionality and capabilities to support warranty management and some field service processes,” Aly Pinder, IDC.

Post this

Report Findings:
The IDC MarketScape notes, "Manufacturers and service organizations should consider Syncron when they are looking for a technology partner with a deep focus on the aftermarket service business."

The following strengths were noted for Syncron:
Syncron provides a depth of offering for manufacturers in service parts management that enables business model transformation and enhanced automation. Based on IDC's criteria, Syncron supports manufacturers with deep functionality, customer service delivery, R&D, and innovation.
Manufacturers are looking to service to enable new business models and revenue streams as margins across the business constrain. Syncron before and after the merge with Mize has partnered with clients to expand the view as to the role of service in their business. With a dedicated R&D focus, Syncron has continued to innovate its service offering to support the changing needs of manufacturers from operational efficiency to delivering outcome-based service value.

For Mize, the report noted as strengths:
Mize has established a breadth of functionality in service parts process that will be further bolstered by the merger with Syncron. Prior to the merger, Mize showed rapid growth and innovation in the service parts market. Mize's approach to the end-to-end service life cycle also establishes a perspective that siloed point solutions won't deliver the kind of enterprise-wide transformation needed in service. Manufacturers have begun to realize that service and individual processes within the service life cycle can't be disconnected. Mize customer references also highlighted that the company is agile and flexible, establishing strong partnerships through shared goals.

"Syncron solely focuses on helping manufacturers transform the service business to be a driver of growth and revenues and now joined by Mize, is able to go further to deliver the core functionality and capabilities to support warranty management and some field service processes," says Aly Pinder, program director of service innovation and connected products, IDC Research. "With a commitment to R&D and a culture of innovation, Syncron expects to evolve with its clients and meet their needs across the customer lifecycle. Manufacturers understand disruption will be a constant and they will need partners who can help them complete their digital transformation."

"We are honored that IDC MarketScape named Syncron a Leader for the second consecutive year[ii] and Mize a Major Player for Worldwide Manufacturing Service Parts Management Applications. The recognition is especially meaningful as we achieved similar IDC MarketScape acknowledgments of Syncron and Mize in the Service Lifecycle Management areas of B2B Price Optimizationiii, Field Service Management (FSM)[iv], and Warranty Contract Management (WCM)[v]," said Ashok Kartham, Chief Product Officer, Syncron. "Syncron is focused on delivering industry leading solutions in Service Lifecycle Management on our Connected Service Experience cloud platform to enhance customer experience, grow service revenues, and optimize service fulfillment."

To learn more about Syncron's full suite of aftermarket service software solutions, visit: Syncron.com/solutions

ABOUT SYNCRON
Syncron, recently merged with Mize, accelerates leading manufacturers and distributors to capitalize on the world's new service economy. We improve aftermarket business profitability, optimize working capital, increase customer loyalty, and enable our customer's ability to transition successfully to future service-driven business models. With our industry-leading investments in AI and ML, we offer the first, innovative, customer-endorsed, and complete end-to-end intelligent Service Lifecycle Management solutions including: service parts inventory, price, equipment uptime, warranty, service contract, and field service management. Delivered on our Connected Service Experience (CSX) platform, our solutions offer competitive differentiation through exceptional aftermarket service experiences, while simultaneously driving significant revenue and profit improvements into a manufacturer or distributer's business. For more information, visit syncron.com and m-ize.com.

About IDC MarketScape:
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
___
[i] IDC MarketScape: Worldwide Manufacturing Service Parts Management Applications 2021–2022 Vendor Assessment, Ali Pinder, IDC #US46742821, December 2021
[ii] IDC MarketScape: Worldwide Manufacturing Service Parts Management Applications 2020 Vendor Assessment, Doc # US44801020, January 2020
[iii] IDC MarketScape: Worldwide B2B Price Optimization and Management Applications 2021 Vendor Assessment, Mark Thomason, IDC #US46742021, September 2021
[iv] IDC MarketScape: Worldwide Manufacturing Field Service Management Applications 2019–2020 Vendor Assessment, Aly Pinder, IDC #US44408719, November 2019
[v] IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019–2020 Vendor Assessment, Aly Pinder, IDC# US44408619 December 2019

Media Contact

Robyn Ware, Syncron, +1 (404) 545-0561, [email protected]

Twitter

SOURCE Syncron

Modal title

IDC MarketScape Worldwide Manufacturing Service Parts, 2021 - 2022
IDC MarketScape Worldwide Manufacturing Service Parts, 2021 - 2022
IDC MarketScape Worldwide Manufacturing Service Parts, 2021 - 2022

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.