TORONTO, July 2, 2020 /PRNewswire-PRWeb/ -- SoftwareReviews, a division of world-class IT research and consulting firm Info-Tech Research Group, announces the publication of its 2020 Talent Management Data Quadrant Awards today, naming three gold medalists based on reviews by real users. The following vendors are leaders according to software users' answers to questions focused on user satisfaction with features and capabilities, which have been crafted by seasoned IT industry analysts and backed by 22 years of IT research:
The following three most popular vendors have received gold medals from their users for leading the way with a great customer experience:
1. Cornerstone Performance
2. Ceridian Dayforce
3. Saba TalentLink
Cornerstone Performance users were highly satisfied, awarding an Emotional Footprint score of +84. Cornerstone Performance earned top product in many areas, with its highest score of 80% given for its rewards recognition feature, allowing users to track and manage employee rewards and recognition programs seamlessly. Ceridian Dayforce performed consistently well, with an Emotional Footprint score of +81. Ceridian Dayforce scored a high 82% for its breadth of features, providing users with feature-rich to enable a diverse series of tasks, one of many areas where the vendor earned top product. Saba TalentLink, with an Emotional Footprint score of +74, has satisfied users most with its talent acquisition feature, scored at 83%, providing the best solution to support the process of sourcing and recruiting employees in alignment with organizational needs.
In general, reviewers expressed the most happiness with learning and development features, with the lowest average score for product strategy and improvement capabilities.
What makes the SoftwareReviews Data Quadrant different is its insightful survey questions, carefully crafted by seasoned IT analysts and backed by 22 years of research in IT. This study involves gathering intelligence on user satisfaction with both product features and experience with the vendor. When distilled, the customer's experience is shaped by both the software interface and relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product in its entirety and helps identify vendors that can deliver on both for the complete software experience.
About the Data Quadrant Awards and SoftwareReviews Reports:
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. Full vendor evaluations are available in SoftwareReviews' in-depth software reports at SoftwareReviews.com.
About SoftwareReviews:
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and analyst firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.
By collecting data from real IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
For more information, please contact:
Leanne O'Brien
Director, Communications & PR
[email protected]
1-888-670-8889 ext. 3409
SOURCE SoftwareReviews
Share this article