TechJini Inc. Launches ‘Feedbox’ to Help Businesses Increase Customer Satisfaction
Jersey City, New Jersey (PRWEB) July 26, 2013 -- TechJini, globally renowned for developing enterprise mobility solutions, has launched FeedBox, an Android application developed for tablets. FeedBox allows business owners to get an "outside-in" view of their customers’ operations, and empower them to make decisions based on factual data rather than perceptions.
End-to-End Customer Engagement Solution
Today, implementing a customer feedback management solution is pivotal to any business, whether it be retail, healthcare, hospitality or even lifestyle. The massive adoption to consumer mobility makes it logical to encompass a customer engagement solution along similar lines. Feedbox, as the name suggests, comes with an array of solutions that drive deeper customer engagement. An involving UI, backed with innovations to drive more responsiveness, it captures customer experience insights within moments of the brand experience.
Shyamal Mehta, CEO of TechJini, says, "The basis for Feedbox’s existence is that actionable feedback in real time to the right person is the backbone of any successful feedback model."
"The desire to understand customers' needs isn’t new; business growth has always depended on retaining loyal customers, engaging happy customers, and acquiring new customers. What has changed is the increased power that the customer has to define and grow a business," adds AmitRana, CTO of TechJini.
About the app
Feedbox is an Android tablet based solution for feedback management. It can be used in hand, floor/wall mounted kiosk or over Point-Of-Sale counters. With configurable instant alerts, the right person can be notified for immediate action. Users can also give feedback by voice besides the ubiquitous text. Businesses can leverage Feedbox to customize and configure multiple feedback forms on the go. Its powerful integration with the cloud makes it accessible from anywhere.
Make customers' recommendations your most valuable source of business.
About the company
TechJini is a multinational application development company with a specialized focus on web & mobile product engineering, maintenance services. They have offices in Bangalore, New Jersey and Tokyo. Since their incorporation in 2005, the company has delivered hundreds of mobile apps & products across customers who span from Fortune organizations to hot young startups. TechJini cites agility as one of its strengths, along with flexible engagement models and overall app development cost to be in line with each customer's unique strategy.
Rishikesh Shirale, Techjini Inc., http://www.techjini.com/, +1-415-251-1926, [email protected]
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