Telaid's Expanding Interactive Practice Helps Clients Deliver Immersive Experiences, Drive Traffic and Profitability
Keeping pace with the digital transformation, Telaid is helping clients in retail redefine the customer experience using interactive technologies
NIANTIC, Conn., April 10, 2019 /PRNewswire-PRWeb/ -- Technology partner, Telaid, today announced that it is expanding its Interactive Practice. Dedicated to offering comprehensive audio, visual and interactive solutions so that retail and other enterprise clients can deliver an immersive customer experience. Telaid's Interactive Practice will be led by technology veteran, Mark Preston.
"Mark Preston brings 25 years of experience working with some well-known retail brands and ecosystem partners to Team Telaid. As Director of Engineering, Interactive Solutions, he will spearhead growth with new solutions and by leveraging the robust existing Telaid service delivery infrastructure. Telaid continues to execute our strategy by investing in complementary capabilities and key people that provide additional opportunities to drive value and help our clients achieve the digital transformation," said Scott Patsiga, President of Telaid.
The development of the Interactive Practice is just one of a series of recent investments Telaid has made to continue to grow its capabilities alongside the proliferation of emerging technologies that are reshaping entire industries. As a high-value technology partner for enterprise, multi-site clients, Telaid strives to deliver technology lifecycle solutions and expertise for all critical technologies.
"Today's customer expects a personalized, interactive experience. Telaid's Interactive Practice will offer dozens of cutting-edge audio, visual and analytics technologies that deliver a truly immersive customer experience. Telaid's ability to partner with the client to engineer, deploy and maintain these technologies throughout their useful life allows our clients to focus on their customers and business while having the confidence that their technologies are optimized and dependable," noted Preston.
Telaid adds interactive expertise to its already long list of capabilities in wireless, physical security, physical layer infrastructure and POS. Development of the Interactive Practice includes the addition of new best-of-breed partners, specialized field resources and pre-sales engineering resources dedicated exclusively to interactive.
Keeping pace with the digital transformation, Telaid is helping clients in retail redefine the customer experience using interactive technologies, self-serve kiosks and immersive audio/visual. From augmented reality in retail to digital menu boards in quick-serve restaurants and audio in financial services, Telaid starts with the client's business objectives in mind and leverages technology to deliver better business outcomes. As always, Telaid brings their IT best practices approach and proven process to another set of technologies to better serve their clients as a one-stop resource.
About Telaid
A trusted technology partner for more than 35 years, Telaid reduces time, task, cost and risk associated with complex technology deployments. Telaid makes IT simple with rapid rollouts, product lifecycle management and managed IT services so you can make the most of your technology assets from cradle to grave. Telaid deals with all the technologies in your business, from wireless to physical security solutions, infrastructure and cabling to emerging IoT and analytics. Supplement your IT team with an experienced, capable resource that helps you advance your business objectives.
SOURCE Telaid
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